Yesterday, my friend and I decided to have breakfast at La Cafetiere. We looked at Google before setting off and saw their Friday opening hours to be from 10AM-8PM. We arrived outside at approximately 10:15AM, yet the restaurant was closed. I rang their business number, yet there was no answer. I then decided to message the business on Instagram as there was no indication of any planned closure online nor on the restaurant window. The person replying on Instagram seemed uncertain of everything but told us to wait, and they'd "open at 11 I think".
I usually love La Cafetiere, and they are the only halal full English spot locally, so I decided to wait with my friend in the nearby coffee shop. However, at 11AM, the restaurant was still not open. I messaged the restaurant again on Instagram and was told, "Apologies.. Staff on their way. They say max 10min. They will look after you well. Apologies for the delay". Staff finally managed to arrive just after 11:15AM. Once inside, I believe common courtesy from staff would entail apologising to customers who waited an hour for their unpunctual opening. However, the waitress was discourteous and unbothered. When asked why they'd opened so late, she retaliated with, "well I finished uni at 11, so I couldn't have been here before, could I?". Although I agreed with her predicament of teleporting, that is not my issue. The restaurant should not advertise as opening earlier if they cannot find staff to commit to the correct opening hours.
My friend and I ordered the Royal Breakfasts and a pot of mint tea to share. The breakfasts were quite nice in terms of taste and portion sizes, as expected - to their usual standard. The mint tea, however, was absolutely disgusting. I do not recommend that at all.
The breakfasts served are good, but the customer service I experienced on this occasion was abysmal. I could have overlooked the late opening if the waitress had been remotely polite, but her manner did not contribute to a pleasant experience. Although I have always loved La Cafetiere for an affordable breakfast now and then, I will not...
Read moreOver priced. Very poor food. Definitely frozen. Steps steep downstairs..shared bathroom. Cash only. No disabled toilets. No pop. Wrong order. The best part was leaving. But my bank was sad. No kids menu. Sad.breakfast as seen in pic £8.50! I was hangry. If you pardon the pun. But onerall i should have gone with my first thought of kfc all stars. P.s i only said about the tolet downstairs because there was no disabled access as you pointed out we experienced your restaurant and when we went in the lady behind the till said it was cash only and we had to go to the nearest bank across the street i have other reviews online and all the places i have rated are true i said wrong order because they put stuff on our tabe when not bizzy 2 tables in max and put it on ours by accident when ours arrived we was missing one and i was compering to other places i have eaten before for the price the food was expensive in my opinion i was also including the drinks so the food might be 10-20 but i compere total and that includes drinks like i said no pop wich you should have when i asked you said you had about 5 years old cans and we are going...
Read moreThis restaurant is really nice and food is delicious. Nice to find a place where can serve different Middle Eastern breakfast and food. I just have one comment, in the Egyptian breakfast you write falafels instead of tammeya, we told u before when we were there that tammeya is the egyptian one, and falafel is in other cuisines. So when we ordered the Egyptian breakfast, the lady gave us the tammeya isntead of falafel as we request so many thanks to her. On the other hand, a couple of weeks ago, we went again and asked the same , to get the egyptian but with tammeya instead of falafel, the lady refused!!! We explained that egyptian falafel is the tammeya one that is made with broad bean not the one with chickpea!
So please replace the falafel that sits in the egyptian breakfast description with tammeya.
because if you want to refer to certain country’s cuisine u should name the things in their right way. So simply speaking, please correct the menu, Tammeya (which is made with broad beans) is Egyptian Falafel (which is made with chickpea) is arabic such as syrian or lebanese or palestinian or turkish or...
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