A few weeks ago, I ordered a Pork Gyros Wrap and specifically requested no chips, but it was delivered with chips anyway. This was disappointing, especially considering my girlfriend has dietary restrictions. I gave them a negative rating for this. Today, I decided to give them another chance and ordered the same wrap, again requesting no chips. However, my order was cancelled.
When I called the restaurant, the person I spoke to rudely informed me that they cancelled my order because of my previous negative rating. When I pointed out that this situation would upset anyone, he dismissively said it wasn't his problem. After such impolite treatment, I informed him I would leave a proper negative review. To my disbelief, he arrogantly responded that I was free to do so because he now had my number. This behaviour is unacceptable. Why should I face threats for expecting decent service after such a poor experience? What is he planning to do with my number? This level of customer service is absolutely...
Ā Ā Ā Read moreAn unexpected stop here during the Otley Run, being out of season, fortunate to get a table in the window to be quite entertained during a sit in meal. Staff were very friendly, helpful, and great with offering gluten-free options. Food was tasty, cheap, and plentiful - students take note -and they definitely deserve a lot of business on this busy corner. A bit chilly sitting inside with the door left open, and while the have a loo downstairs, you might need abseiling equipment to get up and down the stairs⦠Enjoyed the visit, would certainly go again to try the other dishes. Hint - the box meals are really big, and filling. If youāve got a small stomach, choose a...
Ā Ā Ā Read moreI donāt normally write reviews but this is my absolute favourite restaurant ever! We have ordered a few times but havenāt been able to find on Uber for a while recently- I have no idea why but I am SO GLAD I have found it this evening and that it is still available on Uber - Ordered straight away and was going to even order separately as my partner wanted pizza - but no need, they even do pizza !! 10/10 recommend! The home made chips are the reason i keep returning pls donāt ever...
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