Maranto's — Restaurant in Liverpool

Ordered a pizza, bin lid version, the Maranto’s special, bbq sauce, chicken, rib meat and mozzarella cheese.

The bbq sauce was the worst thing I’ve ever tasted, vinegary to the point of stomach acid levels, no bbq taste whatsoever, it made me ill, I only had two slices and I could not eat anymore due to the nauseating feeling growing inside me.

This is before I mention that the rib piece is shredded beef that was dry as a bone. The chicken was okay, soft.

The worst part though was when mentioning this to a staff member, who told the manager who came over and was so defensive I thought he was Van Dijk. He was. It helpful in anyway, just kept reiterating it’s not off, we sell 100 pizzas a day, it’s not off, I’ll take it off, I’ll take it off.

That was it. Wasn’t open to any dialogue, he was clearly annoyed. What happened to customer centric customer service, where was the I’m sorry sir, would you like me to replace it with another meal, another pizza? Nothing. He was rude, obnoxious - it was as if I’d personally took a dump on his manicured front lawn. Baffling.

This place used to be fairly good for meals, but after this debacle of a visit we won’t be going back, and anyone who asks will be told about the manager and his rude nature.

This review will be posted everywhere it’s possible to review your establishment. Disgusting behaviour and disgusting food.

Btw, I should mention my wife had the stuffed chicken breast that came with half the ingredients missing, and an overly excessive use of garlic in the sauce. It looked like a plate of sick had been poured over the chicken. Sorry state of affairs. This place really has gone...

Sorry Maranto family if you are still the owners, we are Italian Americans to!!! Just had the worst waiter/customer interaction as possible on this place, my wife wanted a coffee prior to order some food, I couldn’t see a coffee machine inside the bar so I bought on the shop right next door and we sat outside to drink it, we were nearly finishing up and one of the most rude waiter/Manager wherever come at us very aggressively, firstly he was patronising us on how to put the coffee cups on the bin on the other side of the street and secondly how we shouldn’t buy from other places and sit on those tables, we were just shocked on how a disgusting and very nasty person could work with hospitality, was a Arab/Turkish waiter with an strange accent with a terrible attitude claiming being the owner, shouting being the owner of the place in front of everyone causing a scene, he was very aggressive and disrespectful all the time, to make it worse my wife is pregnant and she was very stressed about it, he was being rude and overreacting for no apparent reason, If he is the manager i suggest a fast replacement, unprofessional and unprepared little man if he stay this place will be shut in no time or worse. Unfortunately due to this I suggest everyone to avoid at all costs, there is way better places to go with more civilised and polite people, we never will come back to support this type of disgusting behaviour. England, Liverpool and Europe deserve...

We had lovely food here but our experience was disappointing towards the end! Came as a family of 4, 2 adults + 2 children. The kids menu is good value and plenty of choice. We all had pasta and the lasagna and spaghetti bol was tasty and the portions large, plus the parmesan was freshly grated which was a big hit with my daughter! Sides of olives, garlic bread and chips were also good. The staff were attentive and accommodating up to the clearing of our plates from the main meal. Then, strangely, no-one offered us the dessert menu despite us sitting there, the kids waiting expectantly for ice cream (which I later recalled was included in the kids meal price). Several members of staff came and looked round the few tables that were in, apparently ignoring ours even though we were clearly ready for our next course or at the very least, our bill! We waited a while and then decided to go elsewhere for dessert. Started to get up, put coats on etc, no-one came over to see if we wanted the bill or anything else. Eventually ready we asked someone for the bill and went up to pay. I checked the menu at that point and realised the kids ice cream cones should have been included, had to ask for those to take with us! Not sure what happened here - why the service changed from being excellent to poor in the last 20 minutes, but the adults would have ordered desserts and maybe coffee should the menu have been offered so the restaurant...