Rubber Soul — Restaurant in Liverpool

The service here off one of your members of staff is so bad its unbelievable. I picked the blue roll up off the bar and torn about 2 square off it to wipe my head and face as the sweat was dripping off me, he then snatched it off me and through the little black napkins at me and told the bar staff not to take my order. Then when I got one the girls to serve me he kicked off so I told girl I want him yo take my payment for my drink and he got the 6 bouncers over to throw me out just because he was on a power trip. The bouncers seen me trying to pay him for the drinks and then just told me to leave it and leave the pub. They also told me they was going to make a complaint over his attitude as well. This was on the 27th-28th June around 2am I was not drunk as was out for my lads 18th so was staying sober to look after all them. The attitude of this member of staff really put a bad name to your club as the people next to me seen what he did and also got told to go when the stuck up for me.

I know you probably wont even read this but this is to other people just to let them know what sort of staff you hire

This was are first drinks in this pub...

It’s my third or forth time here, and I even reviewed it as 5 stars before, but just had a very negative experience: I asked a pint of Guinness, the waiter asked how I would pay, I said by card showing the watch, he registered the correct price in the register (£4.80), and charged £5.80 in the card machine, hidden the total and the screen when asking to tap my watch in. I thought it was funny but would not expect something elusive from a known pub, but when review the transaction I noticed the £5,80 in the summary of my watch. It’s a shame, as a smartish waiter can put a place down, even worst during pandemic times... I did not complained as this £1,00 will make no fault, but I’m spending the time to share my experience, as I’m sure such atitudes can cost a lot more than a...

I recently visited and immediately loved the place! they have 3 different bars, each with a unique vibe. When I visited they had live music on which was excellent, all the staff were friendly and the drinks were fairly priced. I would absolutely recommend this bar. Unfortunately, while I was there, I fell very ill, but the bouncers and staff were all exceptionally kind and looked after me, even helping me into a taxi to get home. I had left my phone at the bar, and when I went to pick it up the next day not only were the staff, again, incredibly kind and helpful, they had also charged my phone, and even recognised me and said they were glad I was looking better. Overall, a fantastic bar. I will be recommending it to...