Anatolia Restaurant — Restaurant in London

Visited for a late dinner with my mum. The shop was empty except us and another couple by the door who left shortly after - maybe that was a sign, who knows!

The ONLY saving grace about our experience was the older slim gentleman who served our table, he was kind.

Every other man that shop was so rude. We ordered a mixed grill and mixed shish. When the food came, apart from the meat, everything else was cold. I brought the bulgar wheat and thought it had a weird smell but ate a spoonful anyway and it smelled rancid and was a slimy texture in the mouth. I explained but the gentleman behind the grill wearing a black shirt had a very rude expression in his face. I told them that the food had spoiled - it was a hot day so it can happen sometimes but what shocked me was that Another waiter took the food away and they simply moved the cooked meat that had already been contaminated with the spoiled dish and moved it onto a new plate with rice. When I challenged that this wasn’t a good food hygiene practice they gaslit us that it was okay: and even took a spoonful of the spoiled bulgar wheat to pretend it was okay. (All the best to him and his toilet the next day because he’s going to be in there a long time)

There was no apology, and they were extremely dismissive and talking about us in their language. Unfortunately for them I understand Turkish but they probably assumed i wouldn’t because I’m black. I wouldn’t return here because the customer service and food hygiene standards are below sub par. I know for sure they intended to continue serving that spoiled food until they closed. They’re lucky I’m not going to call the food standards agency on them for how they treated us! Save your money! They definitely DO...

Attended last week exactly to order a Lamb special at £8.50. Was lovely, no complaints. Re attended today to get x2 Lamb Specials which cos me £10.00 each - I did'nt say anything at the time. When I got back home from walking to and from the restaurant, the restaurant had forgotten a portion of rice and couscous. My partner rang the store to explain and they kindly asked if we could go back to pick up the missing items. No problem. When my partner went in to collect, the men behind the counter had no form of good communication and was trying to give him a completely different order and charge him a further £10!!!!! My partner was trying to explain for ages that he was the man who rang to say about the missing orders and was still not getting through to the men behind the counter what he was trying to explain. I got out of my car and went in to the restaurant, the men was still trying to argue the fact over the order that had nothing to do with us. 10 minutes later we finally got through to them and they gave us our rice. After this hiccup, i then enquired about the extra £1.50 charge on each dish, to which a man who was sitting at the table and chairs stood up and tried to explain to me that they had put their prices up 2-3 weeks ago.( Fair enough if this was the case) but I only went in exactly 7 days ago from today so him stating their price change in that time frame was a lie! Safe to say I wont be eating out of there again as they get so argumentative and defensive over a mistake on their end to which we had to re attend to rectify the...

We arrived at the restaurant which was empty (only one table occupied inside, and 2 outside). We have been sat down close to the windows with our 2 children. I asked the waiter if I should leave the pram at the entrance but he told me to leave it next to me, which I did. The menu was given to us. We placed the order and waited for our food. No drinks were offered. A waiter approached the table and polished some side plates in front of us: Weird… Shortly after, we received our « large » mixed platter: a tiny bit of steamed rice and 5 pieces of meat !! How large is that?? Ridiculous A little salad, not appealing at all was also brought along some bread. The food was absolutely TASTELESS !! I never had such a bad turkish food, it was not marinated, the service was inexistant. The restaurant got busier and they sat all the tables around us. When we asked for the bill, my friend told the waiter to pay £28 on card as the bill was £27 and some penny, and guess what, while leaving, we found out he had charged her £30 !!! Why on earth would you do that?!! And Obviously, we had to disturb all the tables around us to be able to get the pram out of the corner we were. Such a silly idea from the waiters ! To resume: AVOID this « restaurant » Food is Horrible, service to laugh at ! Extremely...