Place is great, wonderful location, bar staff ok, drinks cheap, lovely terrace with heating. Normally it could be 5 stars and I loved going there from time to time for many years, BUT, some dangerous abusive people have been hanging around in that pub recently who'll try to befriend you, trick you into giving them your phone number (by pretending they lost their phone and if you could please ring them), and then harass you afterwards (the latest incident was just the worst as it involved a self-proclaimed right wing anti-immigrant person). It left me traumatized even though it didn't happen directly to me, but one of my close friends. This doesn't happen in other Kilburn pubs, I think the owners should take some action and protect their customers, as I for sure won't dare to go there for years to come after the latest incident, unfortunately for all of us: me, any of my friends that I'd potentially bring, and the pub. Just don't go there and sit alone even if you're a man (or especially if you're a man!) as there seems to be some serious scheming and scamming thing going on at the moment. Maybe it's not pub's fault, but I just want to warn the public so it doesn't...
Read moreHistory has a profound habit of repeating itself, the winding passages of the past have denoted Brondes Age to be no exception. Around the year 500BC a group of tradespeople, previously unknown to the native peoples of Britain landed ashore near what we know today as Brondesbury. They were tall, fair, adept at crafts the likes of this small island had never seen and ferocious warriors; ferocious lovers too according to some sources. They were known as the Halfordarians, though in their native tongue, they were named the Halfordæraii . They quickly subsumed the local population, enslaving or simply absorbing through procreation and trade. They built what came to be known as the Chieftainship of Halfordæraii which spanned from Ealing to Penge and covered many sources of natural resources and eels. Their trade in these became so notorious that eventually they confederated, becoming known locally as the Halfords in todays English. To this day we see their legacy on highs streets everywhere, selling car and bike goods now as their specialty,, the very modern yet ancient phenomenon ...
Read moreMessage for George, the refurbishment is beautiful, however your unwillingness to receive constructive feedback, bad attitude and utter contempt towards the same people that are lining your pockets didn't match the aesthetic and sullied the whole experience.
Defensiveness is bad for business and not becoming of a Manager who strives to improve and maintain the quality of their service.
Anyone with an ounce of decency and integrity would place customer satisfaction above their ego. There must be something very fragile about you George, if you are adverse to criticism.
When I informed you the coke was flat you took exception to this and challenged me on my assertion. I couldn't believe that it came so naturally. When I asked for another one, you told me that I needed to pay for it ! REALLY? Never in my life!!
I need say no more. Anyone reading this, i hope you get the jist. Think twice before you spend your hard earned cash here. Rudeness and disregard for his patrons is an...
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