Messina Studios — Hotel in London

Sort review:||Good for tourism and the option of a kitchen, but not recommend for long stay. The room was clean but mattress, linen, duvet, all had permanent yellow stains. The customer service is poor. Wifi is good. TV is good.||Long review: ||The room itself was fine. Looked good, quite new and clean. Small but very well designed. But we had a few situations that made our stay go sour. There was a really bad sewage smell from the beginning because it is a refurbished Victorian house and the pipes couldn’t handle the nine studios. The basement was flooded and also the basement of the neighbours which were talking to the council to get this fix. Unfortunately, we had maintenance works right outside our window for 2 weeks which was very noisy. The mattress, bed linen, duvet and pillows were absolutely disgusting, with yellow stains (the permanent type). The towels for the bathroom were ripped, but clean. As we were near the main door, we had to open everytime someone knocked, like the council, the neighbours, pest control… I mentioned this to the lady on the phone once and she said not to open but it’s kind of awkward when you’re there. The door was very noisy, we had no lights by the bed… this got fixed after two weeks. It was convenient and well located, but they definitely need to improve customer service and get new mattress, new linen, new towels. They did fixed what we asked for, but we were never told when they would come so we just had unexpected visits. They guy who fixed was very nice but still, awkward. The ladies that were taking care of the cleaning of the flats were nice and helpful and did offer us new towels and linen often. ||I will add that we were there for 23 days, and we had to work from there. If you’re looking for a place to stay and have a little kitchen but you’re going to go out most of the day, this is an ok place to stay. It can be a bit noisy depending on who’s staying in the other studios, but it’s a good base of operations, but for a long stay,...

We rented a double studio because we live locally and had folks at home. So here is the story. This is a converted Victorian terrace-house in a middle of a residential street in West Hampstead. Location is good for public transport, there are good restaurants nearby, shopping in West End Lane or Kilburn High Road. ||They managed to cram 9 rooms in the house, all newly redone and well appointed (new shower room, kitchenette with decent-sized fridge, amenities, wi-fi, excellent bedding, good lighting) Those are the good things (along with the low price).||Now the less good : it is noisy, because the fabric of the house is 1890 Victorian. So we hear people going up and down the stairs, the street door bangs loudly because the owner has not bothered to put a liner to muffle the sound, and we hear conversations and TV from the upper floors.||We were lucky not to have to deal with partyers, but we are not as young as some of the twenty-something who kept yapping on their phones or to their roommates till 3 am. Also, the communal washing machine was just outside of our room (number 3 on GF) and the tenants kept it running all night. ||So now you know. On the whole, we were not unhappy but there is room for improvement and a lot depends on who you are...

At first it appeared nice, clean and comfortable with a good location for my wife and I. Staff (a cleaning lady) had limited English and there was no management per se. No lobby, no coffee room. The room key failed on two or three occasions leaving us unable to access our room. There was no live person we could talk to, merely leave a message and wait for someone to come and re-enable access for our accomodation. Questions about management were met with a shrug and the convenient, "no understand". Finally, on Monday 11 July we arrived back after midnight to find something of a street party outside. A lot of young people making a noise and partying. When I got to the studio door a woman was already there and demanded that I used my code to let her in. She barged passed me to room 6 and others followed her in. They all seem to have rooms and continued their party until beyond dawn. Other guests were screaming at them to shut up and be quiet but they were ignored. One young man became quite aggressive when I asked for some quiet. They all appeared to be on something. I have left various messages and phone calls for management to no avail....