We visited the cafe on Saturday the 5th of April 2:30pm. We were left waiting in the queue for 10 minutes until someone came to seat us upstairs which is already too long. The place was busy and it felt like the place was understaffed with only 1 person managing the floor upstairs and 1 downstairs. I felt sorry for the employees who were clearly overloaded and struggling to keep up with the demand of the busy lunch time. We sat upstairs & after a few minutes our order was taken. We order a mozzarella & tomato focaccia & the egg and mozzarella from the all day breakfast. The focaccia arrived fairly swiftly but was extremely soggy from the cheese. We then waited 20 minutes for the hot food, which was 4 slices of bread with a sad cheesy fried egg in a cast iron & a soggy under seasoned tomato. 0 out of 10. Not to mention that it should have arrived together at the same time with the focaccia. As it was getting busier another waitering staff joined to assist upstairs but they were still struggling. One of the supervisor who is bold, poked his head upstairs , looked around , did nothing & went back downstairs. The overall experience was bad. We were still hungry after the meal as we didn't finish it because it was no good so we ordered a plain croissant as the last alternative. The croissant was lovely , 10 out of 10. Overall I would say it appears this place is good for take away but not the best for a dining / eating in experience. The staff seem overloaded and the distribution of work is uneven. While people are queuing, waiting to be seated, the guy taking the orders for the "take away" had no orders and wasn't doing anything, he was even flirting with one of the customers. Meanwhile other members of staff were busy trying to manage the busy time. The overall good experince was bad, I think it was around £12.50 for the mozzarella and egg breakfast.. way to expensive for a few slices of bread with a fried egg and a soggy tomato if u ask me. I'd also like to mention the whole time we were sitting down there was a slice of pizza that was on the floor which the waiters were obviously too busy to pick up. I took it upon myself to go and put it in the bin. I also realised there were forks laying around on the floor which they probably were too busy to notice. Everyone was really nice but the food and service was a let down. My advice, if u want better service...
Read moreI recently had the pleasure of visiting Chestnut Bakery and I must say, it was a delightful experience from start to finish. From the moment I stepped through the door, I was greeted by the heavenly aroma of freshly baked goods and the warm smiles of the staff.
The ambiance of the bakery is charming and inviting, with its cozy seating areas and rustic décor. It felt like stepping into a quaint European café, where time slows down, and every moment is savored.
Now, let's talk about the star of the show: the pastries and baked treats. Each item on display looked like a work of art, and I couldn't resist indulging in a few (okay, maybe more than a few) selections. From flaky croissants to decadent cupcakes, everything was baked to perfection and bursting with flavor.
But what truly sets this place apart is the passion and dedication of the bakers and staff. You can tell that each treat is crafted with love and attention to detail. The friendly service and personalized recommendations made my visit even more special.
And let's not forget about the coffee! The rich aroma and smooth taste of their specialty blends perfectly complemented the sweetness of the pastries, creating a harmonious balance of flavors.
In conclusion, Chestnut is a true gem in the heart of Covent Garden. Whether you're craving a morning pick-me-up or indulging in an afternoon treat, this bakery has something for everyone. I highly recommend paying them a visit—you won't be...
Read moreI recently had the pleasure of visiting Chestnut Bakery in Covent Garden, and I was thoroughly impressed. From the moment I walked in, I was greeted with warm hospitality and friendly service. The staff was incredibly helpful and knowledgeable, providing recommendations and answering any questions I had.
The bakery itself is a delight to the senses. The design is modern and inviting, with a cozy atmosphere that makes you feel right at home. The display cases are filled with an array of mouthwatering pastries, cakes, and breads, all beautifully presented and looking absolutely delicious.
I opted for a croissant and a pain au chocolat, and both were simply divine. The croissant was flaky and buttery, with a perfect balance of texture and flavor. The pain au chocolat was equally impressive, with a rich, gooey chocolate filling that melted in my mouth.
The quality of the ingredients was evident in every bite. The bread was fresh and flavorful, and the pastries were perfectly executed. It's clear that Chestnut Bakery takes pride in using the finest ingredients and employing skilled bakers to create their delectable treats.
Overall, my experience at Chestnut Bakery was exceptional. The excellent service, delicious food, and inviting atmosphere made it a truly memorable visit. I highly recommend this bakery to anyone looking for a delightful treat in...
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