Chew Fun — Restaurant in London

I recently visited this noodle shop and was extremely disappointed with the overall experience, particularly the service. Upon entering, I sat down and waited for a long time without anyone acknowledging me. After a while, a female server finally approached and informed me that I needed to go to the front to place my order and even I have to pay first before eating. Until that point, no one had explained this policy, and I was left completely ignored.

The lack of attention from the staff was glaring. The servers, all of whom were girls, seemed more interested in their phones than in serving customers. Throughout my time there, I noticed them texting, scrolling through social media, and gossiping with each other, which made me feel invisible and unimportant. They were often engaged in conversations among themselves, laughing and chatting, without offering any assistance to the customers.

Even after I paid and finally got my meal, the service remained lackluster. There was no warmth or genuine engagement from the staff, and I felt as if I was more of a nuisance than a valued customer. The food itself was decent, but the poor service overshadowed the meal completely. I had expected much better service, especially considering the price I paid.

This restaurant has potential, but the staff's unprofessional behavior needs to be addressed. The entire experience left me feeling frustrated and undervalued, and I will not be returning unless I see significant improvements in the way they treat customers. I would not recommend this place to anyone who values...

Overall 🌟🌟🌟🌟

Not a very big restaurant but always busy and full of people! Really recommend to come if you are looking for rice noodles with soup 🍜

It is really amazing! You have no idea how hard to find a restaurant got noodles with soup and taste good!!! Maybe because UK people doesn’t like noodles with soup very much that’s why it is not much choice for you to choose. But you won’t be disappointed here.

Grill Duck with Rice Noodles with Soup 🍜🦆 🌟🌟🌟🌟🌟

Grill ducks are very nice and juicy enough, not too thin or not too fat, with the spicy chilli oil (£0.6) and the source are perfect match to me. Rice noodles taste good and quite a big bowl of it, pretty sure that will be enough for everyone. Soup is hot enough and not very salty, everything is just good to me.

Side dishes: beef tripe pieces 🌟🌟 Not very good, I can’t taste anything. Seems like the beef tripe was not very fresh and it is too chewy! Not recommend!

Pork ribs with Rice Noodles with soup 🍜🐷 🌟🌟🌟🌟🌟

Pork ribs taste very nice and delicious 🤤 definitely recommend to add spicy chilli oil too (£0.6) and you can see there are a lot of vegetables on top the noodles 👍🏻 very fresh and made it more healthy to eat. The only thing I can complain about is the pork ribs are not many inside the noodles. But besides that, all good.

Will definitely keep visiting this restaurant and I can say it become one of my favourite...

I wanted to leave a review of a disappointing experience. But firstly, I must say that their food is amazing! As a frequent patron of at least once a week, I can confidently say that their rice noodle soup is genuinely authentic, and the beef tripe is simply awesome.

However, the reason for my review is a somewhat disappointing service. There's only one big table at the back of the restaurant with three benches but only two ways to get out. During busy hours, they tend to seat as many guests as possible, which is understandable. However, on one occasion, I was seated on one side of the table with another couple seated opposite. While I was enjoying my noodles, the restaurant staff tried to seat three other guests on the inside bench. This meant that I had to get up and move out to let them in, which was quite frustrating. Additionally, these new guests kept taking turns going to the toilet and coming back, while one of them even went out to the counter to place an order. While they were very polite, it was still an annoying experience.

Despite this, I would still recommend this place for its excellent food. I do hope they stop seating three groups of people at the back table to prevent similar experiences in the future. Overall, I really love their food and will continue to visit.

Thank you.

(The photo was from...