Hampton by Hilton London City — Hotel in London

I must say it was an exceptional experience from start to finish. The moment I arrived, I was greeted warmly by the front desk staff, who were not only friendly but also extremely efficient in checking me in. The check-in process was smooth, and they even provided me with a welcome drink, which was a nice touch after a long journey.The hotel itself is beautifully designed, blending modern elegance with a touch of classic charm. My room was spacious, impeccably clean, and well-appointed with all the amenities I could possibly need. The bed was incredibly comfortable, making it easy to unwind after a busy day. I also appreciated the thoughtful touches, like the premium toiletries, plush towels, and a well-stocked minibar.One of the highlights of my stay was the hotel’s restaurant. The breakfast buffet offered a wide variety of delicious options, from freshly baked pastries to hot dishes and healthy choices. I also dined at the restaurant for dinner, and I was thoroughly impressed by the quality of the food and the impeccable service. The menu featured a fantastic selection of both local and international dishes, all prepared with the finest ingredients.The hotel’s location is another great advantage. Situated in the heart of the city, it was within walking distance of major attractions, shopping districts, and transportation links, making it incredibly convenient for both business and leisure travelers. Despite being in a bustling area, the hotel itself was an oasis of calm, providing a quiet and relaxing environment.The staff at [Hotel Name] went above and beyond to ensure my stay was comfortable. From arranging transportation to offering helpful recommendations for sightseeing, their attention to detail was exceptional. I also made use of the hotel’s fitness center, which was well-equipped, and I found the spa services to be incredibly relaxing.Overall, I had a wonderful stay at [Hotel Name], and I would highly recommend it to anyone visiting [City Name]. Whether you're here for business, leisure, or a special occasion, this hotel provides an outstanding level of comfort, service, and luxury. I will definitely be returning on...

I wish I could give 10 stars. The staff here go above and beyond, and just to solidify what I meant by "above and beyond" - I've stayed at 35-50 Hilton brand hotels around the world, of which 5-10 were Hamptons in 3 different countries, and this one beats them all in customer service and hospitality by a huge margin. Warmth, friendliness, cheerfulness and an eagerness to help runs through the entire reception team, especially Aarna, Vineeth, Savio, Dhaval who we got to interact with a lot during our stay. We stayed here for a week-long work trip with two loud and rambunctious toddlers who were jet lagged and on California time i.e. staying up the night and sleeping through the day. The staff helped us with all our questions, kept the toddlers comfortable and gave us reassuring smiles while we were exhausted and embarrassed by the toddlers' antics. Rooms and hotel amenities appear newly built and in top condition. The situation with connecting rooms for families is better than I've seen anywhere else. Highly recommend the family rooms for larger groups. Space is a bit cramped inside the rooms but that's coming from an American who is used to larger spaces - it may be par for the course for London. Breakfast is decent and right at the quality/quantity you'd expect from a Hampton Inn in the US. They have deals with local sightseeing companies and can help you arrange some tourism within your time and budget limits. Aarna was very resourceful and helped us cram in a quick tour at the very end of an otherwise work-only trip. The location/neighborhood isn't the best - but if you have a non-trivial situation with family/kids/anyone requiring care-giving, or have any special needs with your travel, the staff's helpfulness more than makes up for any issues with...

We stayed in room 602 for 5 nights, there were both positive and negative sides of the hotel and the room: Negative: There was only 1 armchair in the room, whereas the hotel's official website photos there is 1 armchair and 1 chair in the Queen Room. I told the reception and asked for 1 chair. They said that each room has its own design, so it was not possible for them to give us a chair. This is the first time for me such a simple request was rejected in a hotel of this class. My wife's phone charger did not fit the socket, we asked the reception for an adapter, they said they sell it for 12 GBP. We bought the same device from the next street for 6 GBP. But wouldn't it be better if they gave the adapter for free, and if the customer does not return it at check out, they deducted it from the extra 50 GBP they charge at check in? There was not enough variety and taste in the breakfast. Is it normal for a Hilton hotel to have only one type of bread (toast) and only one type of cheese? It was a 3-star hotel breakfast. There were no towel hangers on the walls in the bathroom, there was only one mounted on the shower cabin glass at the bottom of the toilet and we did not want to hang our towels there for hygiene reasons. We were not sure if the air conditioning in the room was working properly, sometimes it was as we wanted and sometimes it was cold. Positive: Our room was quiet, room cleaning was very good The breakfast staff is very good, cleaning is done immediately despite being very crowded, finding an empty table is not a problem The price was reasonable compared to...