Chicken Cottage — Restaurant in London

Hi. I’m here to give a completely honest review of Chicken Cottage (Kilburn). We have all had that moment when we read reviews and contemplate if they’re legit or not. That’s why I’m here to help. I have eaten from here multiple times and in general, the food is great. However, I’ll go in-depth.

Chicken fillet burgers:

This burger is absolutely delicious. The bun is extremely soft and has a delicious taste and texture. The chicken is great, as well as the crust around it. The size of the burger is pretty big, larger than your average burger, which you can’t complain about. The lettuce has no distinguishable taste, which isn’t much of a big deal, but it adds that slight crunch and tang and it elevates the chicken fillet. Honestly, the combo of the soft bread, crunchy lettuce, and succulent chicken just makes this burger what it is. Highly recommend it. Mayo gives it that extra juiciness, you could add cheese too. You could also remove things like lettuce and mayo. Just tell the people and they will non hesitantly cater it to your liking! If I had to rate this out of 10, I’d give it a 9.5, or a 9.8 on a good day. It isn’t a 10 because it depends on how the person cooks it, sometimes the chicken could have a delicious outside crust but a dry and not so flavourful inside and the inverse. But, if you want a simple and flavourful burger, this one is definitely for you. The price is reasonable for it’s quality, definitely better than a lot of other chicken shops.

Grilled chicken burger:

An authentic, non-breaded or fried taste. The chicken is delicious and soft and easy to eat. If you don’t prefer fried things and just want a good and real chicken burger, this is a classic and the best choice for you. Solid 9/10.

Chicken wings:

I’ve tried 3 wings, the BBQ ones, the spicy ones and grilled. They’re all good but if I had to choose between the three, it’d definitely be the BBQ ones. The sauce covering it and the crunch of the wing collaborate perfectly. The wing is always the perfect texture and melts in your mouth. Warning though, if you can’t tolerate spicy things, this isn’t for you. First try eating these, the spice level shocked me, I needed a drink or two to recover from that shock. It’s not that I can’t handle spice, it’s just that I was expecting it to be less spicy but I was surprised. In general, the BBQ wings are delicious, succulent and a solid 9/10

Warning: the wings get messy, tissue won’t work if you want to wipe the sauce off because it will become sticky and have a strong smell reeking off of your hands. Either lick the flavour off, wash or sanitise them and THEN you can wipe with tissue. If they have any hand wipes, definitely ask for them beforehand.

The spicy wings are good, nice crunch, could possibly be dry though. A bit stiff so you definitely have to get a good bite. Definitely a noticeable and strong spice too, not as extravagant as the BBQ ones, but still there. Still good though, I just highly discourage you to buy any spicy wings if you cannot tolerate spice. Unless you want to, of course. Don’t say I didn’t warn you though! In general, an 7/10

The grilled wings are a great choice if you like the taste of authentic, non-breaded and fried chicken. It’s extremely easy to bite and soft to chew. You can never go wrong with this. Not spicy and great for children or those who cannot handle spice nut still want some tasty wings. In general, a 8/10

The wraps taste like chicken burgers but in tortilla wrap, same description. The bread used to wrap is soft and great.

The bbq wrap definitely is a no. The amount of sauce used is unbearable to the point that you cannot eat it anymore. There’s too much tanginess and it really isn’t something you should pick. Any other wrap is fine though. 100% avoid the BBQ wrap. Chips are dry, definitely not the best but the portions are large, doesn’t make up for it though. But the peri salt makes the chips better, it goes from 2/10 to a 6/10. Very spicy...

I’ve given this Chicken Cottage location more than one chance, and every time I’ve eaten their fried chicken or chips, I’ve experienced the same disturbing symptoms: tightening of the throat, chest discomfort, and a sensation like something is stuck in my throat shortly after eating.

This isn’t a one-off reaction — it’s a consistent issue, suggesting there may be something seriously wrong with the quality of oil used, food preparation hygiene, or the ingredients. These symptoms are not only uncomfortable but potentially dangerous for anyone with mild sensitivities or underlying conditions.

The food itself tastes overly greasy, with a chemical aftertaste, raising concerns about reused oil or poor food storage. It's unacceptable in 2025 to be serving food that causes physical distress.

For your own health and safety, I’d strongly advise avoiding this branch until they drastically improve their hygiene standards and ingredient sourcing. I've had fast food from other places with zero issues, so the problem seems isolated to this specific location.

Disappointing, concerning, and not...

This is my first vist and shall be the last. I ordered the box meal for £8.50. The fillet chicken burger was cold, it is not even a real chicken breast fillet. The chips were soggy, cold and re-heated. As for the chicken fillet strips they were terrible, stale and tasteless. This is expensive for poor quality products being sold to customers definitely not good value for money. I waited around 5-10 mins for my order to be ready. The store hygiene level is well below standard, the tables are not cleaned when customers leave, dirty trays are wiped without sanatising are served to customers again. I have been suffering with a terrible stomach ache. The local Council needs to visit the store as well the Food Standards Agency. I would advise customers to stay well away...