Flat Iron Covent Garden

United Kingdom England LondonFlat Iron Covent Garden

Learn more insights from Wanderboat AI

Plan your stay

hotel

Pet-friendly Hotels in London

Find a cozy hotel nearby and make it a full experience.

hotel

Affordable Hotels in London

Find a cozy hotel nearby and make it a full experience.

hotel

The Coolest Hotels You Haven't Heard Of (Yet)

Find a cozy hotel nearby and make it a full experience.

hotel

Trending Stays Worth the Hype in London

Find a cozy hotel nearby and make it a full experience.

Posts

Get more from Wanderboat AI

Nearby Attractions Of Flat Iron Covent Garden

London Eye

London Eye

4.5

(56K)

Click for details

The British Museum

The British Museum

4.7

(52.3K)

Click for details

The British Museum

The British Museum

4.7

(43.9K)

Click for details

Trafalgar Square

Trafalgar Square

4.6

(41.7K)

Click for details

Nearby Restaurants Of Flat Iron Covent Garden

Circolo Popolare London

Circolo Popolare London

4.8

(11.2K)

$$

Click for details

Dishoom Covent Garden

Dishoom Covent Garden

4.7

(8.6K)

$$

Click for details

Ave Mario

Ave Mario

4.8

(8.4K)

$$

Click for details

Govinda's Vegan & Vegetarian Restaurant

Govinda's Vegan & Vegetarian Restaurant

4.8

(8.3K)

Click for details

The Hit List

Restaurants

Best 10 Restaurants to Visit in London

February 21·5 min read

Attractions

Best 10 Attractions to Visit in London

February 21·5 min read

Learn more insights from Wanderboat AI

Address

17-18 Henrietta St, London WC2E 8QH, United Kingdom

Map

Website

flatironsteak.co.uk

Visit

Overview

The Hit List

Restaurants

Best 10 Restaurants to Visit in London

February 21·5 min read

Attractions

Best 10 Attractions to Visit in London

February 21·5 min read

My partner had suffered a family bereavement on the week of his birthday. I wasn’t sure if he would be up for celebrating so didn’t book anything. On the day, we decided to go for food. His favourite is wagyu steak. I searched and Flat Iron came up but didn’t have any availability, as you can imagine it was very last minute. I set my heart on going and contacted them on their online chat to see what they could do they managed to squeeze us in on a table. Firstly, my experience with their customer service, then speaking to the manager, Jake, of Covent Garden branch that I was directed to, was superb. Not only did they accommodate us but they shared condolences, understood what I was trying to achieve and even threw in some witty jokes for good measure. Then, we get to the restaurant, I’m already impressed at this point. We checked in and barely waited 2 minutes. We sat by the bar as the table was prepared and every single employee to pass us greeted us with a smile and checked on us. That’s impressive. We get seated by lovely employees. Later, we meet the manager. What a professional, humble and kind man. He came to the table and personally expressed his condolences to my partner and personally wished him a happy birthday. It’s really rare to meet nice people these days and we were so impressed, it meant a lot to us. So, customer service and the restaurant service was impeccable. Now the food! Well, the sides are divine. We are multiple portions of the mash and vezuvian tomatoes and spinach. Absolutely stunning. We also had the Wagyu. Oh my gosh. We’ve eaten a5 wagyu at Michelin star restaurants and I have no idea how Flat Iron delivered such exceptional food at such an affordable price point. We finished with a delicious ice cream which is free of charge - the little flat iron token that you are given during your meal to redeem on your way out was a cute touch. I also enjoyed walking around with my ice cream after the meal, it just adds to the experience. We spoke to the lady serving our ice cream about Flat Iron and she sung their praises in a genuine way about how the branch is run, its ethos and ethics. She was genuinely so happy to be part of the team. So, customer service, restaurant experience, food quality and price are all exceptional. You would think that it can’t get better, right? Wrong! we did some digging and learned that not only do Flat Iron prioritise sustainability and partner with organisations to prevent food wastage and hunger but they have their own Flat Iron Fund which supports an array of charities. I really can’t see why you wouldn’t want to eat here, enjoy the customer experience or contribute to their great causes. I definitely haven’t done this branch the justice they deserve in this review but I don’t want to go on. We have now eaten in multiple Flat Iron venues and enjoy being surprised by which ice cream we will get at the end and have a collection of flat iron cleavers at home.

Jennifer BoyceJennifer Boyce

10

Visited here a couple of times and it does not disappoint. Most recently we did not book a table on a Saturday evening as this was a last minute decision. The website stated the restaurant was fully booked, however some tables are held back for walk-ins. We arrived at 8pm and were told there was an hour wait for a table. Fine, we thought, we don't need another excuse to try a local pub! A pint of London Pride and 40 minutes later we received a text saying our table was available. Once seated we were explained the menu, as well as chef's recommendations and specials - including wagyu steak. The knowledgeable waiter was able to advise us on how best to have the steak cooked depending on the cut, as well as the recommended wine pairing. The steak, sides and sauces promptly arrived and were cooked exactly as requested. As expected the steaks were excellent, especially the Flat Iron Steak, which seemed to be a popular choice. I would recommend the crispy bone marrow mash, which is smooth, creamy and probably the best mash I have ever tasted. I would also suggest getting a couple of side salads to share for the table. With clear plates and full stomachs we were more than happy to pay the discretionary service charge added to the bill. I will however note there are very limited options for vegetarian/vegans as it looked like only one of the sides - the roasted aubergine - could be optioned as a main. Staff were friendly and food was excellent. I very much recommend and look forward to visiting again. The free ice cream is also a lovely gesture.

Nathaniel MarshNathaniel Marsh

00

3 of us had dinner on the 22nd of June. We had to wait 2 hours for then be placed on a table with other people on tiny stools. The food was good, but I swear portions are getting tinier whilst prices are going up, keep going this way here and there's no steak on your plate. Event though we all ordered multiple sides, we all left hungry and went to get more food afterwards, which really shouldn't happen if you're paying £30+. Also we didn't like the complimentary ice cream which used to have shaved chocolate on top, but has no more apparently. A friend thought he was overcharged by the server, but this will need to be confirmed by his banks account statement. My main problem with our experience is that, after adding service charge, we spotted on the bill that they now add an "OPTIONAL DONATION" which nobody tells you about and if you don't check the bill you wouldn't know of. It goes without saying that this practice is absolutely disgusting and unfair towards the customers. If it's optional ask me at the end if I want it added. But hey they're not stealing your money right? It's for a good cause! Even though when I asked the waiter about which cause we were supporting she couldn't say and she got mad I even dared to ask. It's a small amount of money, but it's the gesture that matters and nobody puts their hands in my pocket without CONSENT. I wouldn't be surprised if this practice would turn out to be illegal if challenged in a court of law. Of course now they'll come and say how you could ask to get it removed, but you never had to ask to have it added.. shame. After this unpleasant surprise, I was surprised once again by seeing a mouse that came out of the mens toilets and made his way into the kitchen. This sealed the deal for me. I'm surely not going to the restaurant to be in an unsanitary place and to see rodents roam around freely. If there's mice whilst customers are on site, I don't wanna imagine what goes on in their kitchens and whole premises at night. In closure, after having been a repeat customer for years, this will be my last visit to this establishment.

D RD R

00

So, it began as a great place to turn up and have drinks at the bar, mine was a Dry Daiquiri whilst waiting for the table and my guests to arrive. The bar staff are real nice. Complimentary water on the side. It wasn’t as busy as first thought because we got called for our table after 10 minutes. After ordering, the food came very quickly. So here’s the thing - the food is way over salted, think I had a months salt intake in one night 🥴 That’s really not very good, so they do need to check the salt they are adding to the food and that it doesn’t exceed food health & safety standards regulations smh. My only “big” criticism. I had the Scottish bavette and was cooked as asked but a bit stingy on the size tbh. The Spanish Rioja wine available was perfect. Try to sit upstairs if you can as, 1) you can hear the music 2) your chatting is not drowned out by being confined in a small area downstairs with a low ceiling. You get given tokens at the end of your meal to trade for a salted caramel ice cream on the way out. Such a nice touch. I’ve tried this place now, not sure if I’d hurry back too quickly. Besides there’s so many places to experience. Sorry Flat Iron…. I don’t normally leave negative reviews.

Julie AnnJulie Ann

00

I went here a couple days ago, we ordered the standard steak, with chips and creamed spinach. Seating: There is one long table, with seating for each person, which is a little odd as I found myself sitting between a couple on their date, and two work friends who where both quite loud. There is a small amount of privacy however as a plant pot was placed between us. Service: The service where lovely, friendly and after we ordered, the food came very quickly. We even got free ice cream after we ate. Food: To start we where given popcorn cooked in beef fat, which was alright. Not very beefy but it was ok. For mains, we both ordered the steak medium rare, although one came medium rare and one came medium, I can’t really complain too much though because the steak was lovely nonetheless. We got the chips on the side, which where ok, nothing to write home about but I liked them. And finally the creamed spinach, which I absolutely adored! Literally amazing. Conclusion: Overall the atmosphere was nice, the food was great, the service was friendly, I would definitely go again and I would recommend you go too.

BuscetteBuscette

00

I live near Covent Garden, so I occasionally come here alone for a steak. I've been about four times and noticed a peculiar issue. It's never possible to book a table for one around 6 PM through the website. I always have to walk in, and the waiting time is consistently over an hour. While this inconvenience is tolerable to some extent, what’s unacceptable is what happens afterward. Each time I receive the notification, I make sure to arrive on time—within the 10 minutes specified in the text message. However, despite being punctual, I always end up waiting an additional five minutes or more at the restaurant. If the table isn't ready, why send the message demanding that the guest arrive within 10 minutes, especially when it explicitly states that the reservation will only be held for that duration? If more time is needed to prepare the table, then don’t insist that guests arrive promptly—it’s unreasonable and feels like a form of mistreatment. After already being forced to wait over an hour, the least the restaurant could do is ensure the table is ready when the guest arrives.

KUNYU XIANGKUNYU XIANG

10