Jaffa Bake House London — Restaurant in London

Went today for eid with family as seen this place on YouTube and people have said it good...well they were wrong...we travelled from Cardiff to visit as we entered and sat down found out it was order yourself after being sat at table about 20mins waiting ordered food then to be told my boys soup is not available so they chose something else......all food came out in dribs and drabs not all together so wasn't happy......had the meatballs well they were horrible amd raw in middle amd staff didn't seen bothered the owner was sat eating a pizza then he left...very unprofessional....and also menu didn't have any allegory information at all.....I asked a girl waitress what was in 1 sandwich she said salami amd cheese well it came and it was cheap sandwich han with olives.....I can't eat olives!!!!!! I had one bite kids ate the rest......chicken wrap was full of some sort of black salsa which is no good for kids.......very unorganised and customers service was terrible .staff are very rude amd have jo attention to detail at all amd there was about 15 of them ..after being recommended this place and seen it via YouTube we had a disappointing visit today amd 60pound down...safe to say won't be going there again amd will not be recommending it...

While edible, their food is so incorrect I do not think the owner has a clue how anything Lebanese/Levantine he is serving is meant to be prepared. I recomend Wassouf Lounge nearby instead.

I ordered on the phone:

1. Mehkanik (Lebanese beef mini sausages wth pinenuts & spices) instead I received Frankfurters in pastry (???) "a sausage is a sausage" according to the owner.
2. a serving of Lebneh (extra thick yoghurt, served in a bowl with tyme and olive oil) instead I received a slice of bread with a thin smearing of plain lebneh.
3. Foul Medanes - chick pea and bean stew for some reason he thinks this dish is prepared with chillis.

While all edible, it is all completely incorrect, and the only reason he gets customers is because the locals dont seem to know better or what they are missing if these dishes were served correctly, as can be found in countless Lebanese restaurants across London.

Furthermore when I called him back to complian, not only did he come up with the "a sausage is a sausage" gem, he accused me of being a different person from who made the original order, and was completely incalcatrant to his recipes being all over the place. If you want Mediterranian food go to Wassouf Lounge further up...

Went during the heatwave week, was disappointed as staff were not attentive and things were brought out to us in drips and drabs including cutlery and condiments(we had to ask for them). Tables was positioned to far from sofa seating and could not be moved even though i tried. Myself and my daughter had to hang off the edge of the sofa to eat the food. The ambience was not very nice and upbeat, no music playing. Where it is open shop front smokers sit on outside smoking and it the smoke comes inwards on the the non smokers which is anoying. The food was nice and flavoured, good choice of foods, we had pizza and manakeesh, burger and chips meal with a tubouleh salad . Everything was nice and presented well. We had cakes and mint tea the selection is good for North African cakes and fresh, they were all freshly made and this was a bonus. The mint tea was not authentic and I had to mix it up myself to get a good flavour. We travelled for 50 minutes to this place and another 50 back home again especially to try this place. Will not come again as it was not what I expected. Disappointed due to lack of...