Karnaphuli — Restaurant in London

Me and my friend decided to go out to eat after a bad day to cheer us up, we have lived in the area for over 25 years. We arrived there around 9pm and ordered two starters which they gave us old salad and uncooked meat. We waited for nearly two hours for our main and I need to get home to my son, so by the time the food came I had to leave, and informed the manager that the salad was extremely old was literally dehydrated. And that everyone else had come after us and served before us. The manager in return was extremely patronising and unnecessary went on to tell me he had been in the business for 45 years and knew what he was doing? But how you been in the business for 45 years and be amazing at it and not retired? I told him I didn’t asked for that information to where my friend had now responded that you’ve been now shouting at us all over the food that you are now expecting us to eat. Due to the fact that me and my friend do look extremely young he turned around and replied with we can usually tell when people like YOU come in are not going to pay to which I replied with your being discriminating towards us which he responded to with a smile. At this point my friend had left and I paid the bill even though we had nothing to essentially eat not even finished our drinks. Just because we was the only people not drunk enough to eat your raw food nor could handle that you thought two young women would be able to converstate with him like that. All he did was shout while we spoke honestly if I didn’t need to go home to my son the night would have ended differently would never recommend. Appalling...

I've had takeaways from here a few times and the food is ok and the price reflects the food .. On my way home from work I preordered my food request. One butter chicken, two chicken tikka masala with three garlic nann breads. When I got home and took the food out of the bag, I could see the sauce was everywhere apart from the container it came in.

I was going to let that slide, until I opened all three containers and realised that they gave me three butter chickens and not the two chicken masalas I requested.

I called the restaurant up, thinking they would want to know they made a mistake and that I was one unsatisfied customer. When I explained the situation to the chap on the phone, he basically said it was my fault I didn't carry the bag properly and the butter chicken and the chicken tikka masala share the same sauce. The difference between the dishes is that they cut the?chickin differently..

I must of thought I was born yesterday.. I remember the tikka masala having an my reddish look.

I like to add that the nann bread not tasting freshly made..

I felt completely robbed by these this restaurant.. Trying to fobb off with two dishes I didn't order and give me three of tbe same thing.

I won't be going...

I don't like leaving negative reviews but on this occasion its as a public service seeing as I woke up with food poisoning the next day. Went with two vegan friends who were well catered for on the menu. Being a meat eater I opted for the mixed tandoori grill. Starters came fine but we waited almost an hour for our mains, having chased a couple of times. That should have been our warning that something was up. As we left the manager/owner made some comment about the time taken to get the food being a demonstration that everything was made fresh, (even though other tables seemed to be being served). Despite his comments, it seems the truth is quite the opposite. All the grill was dry and tough, and given by how I was the next day, I'm guessing had been left around and recooked. Anyway, vegans were fine the next day - I was not. 🤢💩 The lesson here - don't eat the meat, and if you want vegetarian/vegan Indian food in Stokey, go to Rasa, it...