Leman Street Tavern — Restaurant in London

I pre-ordered a delicious sounding beetroot & fennel nut roast with bloody mary sauce for a work Christmas lunch. When my plate arrived, I was dismayed to see that it was just a pile of cooked beetroot on top of some potatoes and veg. The waitress could offer no explanation. The manager attempted to tell me that this was the version for nut allergy sufferers, though I found it hard to believe that any nut allergy sufferer would order a nut roast, and no one had made any mention of a nut allergy when ordering. This also did not explain the absence of bloody mary sauce. After a non-apology, I was offered a bowl of nuts and seeds and some bloody mary sauce on the side, making it clear that there never was a nut roast in the first place. If they had informed me at any point that there had been a problem or mistake that meant my dish had not been prepared, I would have understood of course. I was disappointed less by the food itself and more by the lack of communication and the overall treatment I received. I'm not sure how they expected me to react when brought a heap of cooked beetroot in place of a nut roast, but I couldn't help but feel they were hoping I wouldn't notice.

To management: please treat all diners with respect for their intelligence. Please communicate if there is a a problem with a dish. Please apologise with integrity if there is an issue. Saying nothing won't make it go away. I applaud you for offering a vegan option, but it is not enough to offer one if it is not actually going to...

We had Xmas lunch here, 17.12.24. Whilst the service was good and the staff were great the same cannot be said for the food. The beef was still raw and I had to send it back, I was not asked how I want my beef cooked at the start which is unusual. We also send the pigs in blankets back as the bacon was not crispy and appeared undercooked and unappetising. The vegetables was hard and therefore must have been undercooked. The gravy was some concoction of oil and tomato which I must admit I have never seen on a plate of roast dinner, it was very underwhelming. I was told by the manager this is the recipe they received from the head office and they must adhere to it. We were all so much looking forward to our family pre Xmas meal, but it was not to be. At this point we gave up the will to live and did not want to send the veg back either. So we just stuck with it but certainly did not enjoy it. At £45 for a 3 course meal you come to expect more. I felt sorry for the service staff and the manager as he tried his best to lessen the blow by discounting 3 drinks and the service charge. The total food bill came to £159 for 3 roast dinners and 4 side dishes. Ultimately this is down to the chef and the kitchen. I have eaten here before and the food was good, not sure...

I recently had the pleasure of dining for lunch, and it was an experience worth every star of this five-star review. From the moment I walked in, I was greeted by the friendly and polite staff, who made me feel genuinely welcomed and well-cared for throughout my visit. Their attentiveness was unparalleled, as they even refilled my cup of tea without me having to ask—a small but significant gesture that exemplifies their excellent service. The highlight of my meal was the open steak sandwich with wild rocket and chimichurri. This was, without a doubt, the best steak sandwich I have had in a long time. The steak was cooked to perfection, tender and flavorful, while the wild rocket added a fresh, peppery crunch. The chimichurri sauce was a delightful addition, enhancing the flavors with its tangy and herbaceous notes. The venue itself is very nice and modern, boasting a stylish and comfortable setting that adds to the overall dining experience. The atmosphere is friendly and inviting, making it an ideal spot for a relaxed lunch or a casual gathering...