Maharani Palace Camden — Restaurant in London

I held my 30th birthday at Maharani Lounge on April 27th, and I am disappointed with the service I received. It has been two months since the event, and I still haven't received my deposit back. They repeatedly claim it has been "processed," but no process should take this long. This feels like outright theft, and I strongly urge others to avoid this venue unless you want to be swindled.

Two weeks before my event, the venue was fully aware that the speakers and microphone were not working, yet they failed to inform us. We only discovered this crucial issue when the DJ attempted to use the equipment. Thankfully, our DJ was resourceful and managed to work around the problem, but the venue's lack of communication and preparation was utterly unacceptable. When questioned, the staff admitted they knew about the problem but chose to do nothing, showing complete disregard for our event.

Additionally, the events manager was not only rude but also profoundly unprofessional. He was blatantly flirting with and ended up hooking up with one of my guests, which is appalling behavior for someone in his position. It was agreed in advance that we would set up at 5 pm, but he ignored this and allowed restaurant guests to eat until 6:30 pm, causing a significant delay when my event was supposed to start at 7 pm. When he eventually allowed us to set up, my mum and sister simply asked to move some tables—a straightforward request that turned into a major issue due to the manager's unhelpful attitude and constant complaints.

The condition of the venue was equally disgraceful. The floor seemed unstable, and there was a leak in the roof near the entrance. These issues further highlight the venue's poor maintenance and lack of care.

Overall, my experience at Maharani Lounge was an absolute nightmare. I strongly advise anyone considering this venue to stay far away. I demand my deposit back immediately, or I will be forced to report this business for their unacceptable practices and...

We arrived on a Saturday night and ordered two vegetarian dishes and two Kobra beers. One of the two dishes tasted like baby food as it was really mild in taste. We requested the waiter to spice the dish up a bit which he did. The food was then unedible: way too hot but the waiter was rather unimpressed but offered yoghurt to neutralize the taste. When the handwritten bill arrived we wondered why we had to pay 48£. The bill featured papadam, the yoghurt and - believe it or not - a service charge of over 7£. We were shocked: isn't it our decision if we tip the waiter or not? It was the third day in a row we ate Indian food in London but this hasn't happened before. This bill was unreasonably high and we felt betrayed. The waiter then reduced the price by 3£. Was it because we're tourists?...

We were offered papadums before we were shown the menu, and only then saw that they were £6. They were decent but not worth that price. My wife declined rice or naan because they're not appropriate on her diet. The waiter argued with me and insisted on bringing her rice, for which we were charged another £4.

Despite appearing to having four or five staff for a small restaurant they were a bit slower than average, and I had to ask several times for my check.

The music was a bit erratic, sometimes stopping in the middle of a song to switch styles completely. I didn't dislike the styles, but we were seated one table away from what appeared to be the only speaker, and it was at ear level, so it was a bit loud for my taste.

To their credit, the mains...