The quality and service here have always been great! I have however had an unpleasant experience today - I picked up a salad which I also had on two occasions earlier this week. Unfortunately it wasn't very fresh - the chicken was dry and tough and the salad leaves slightly wilted. Having taken it back, expecting the staff/management to take note of this, they barely acknowledged it, didn't offer much by way of an apology and just said 'do you want another salad?' - I went for a different one which sadly wasn't the freshest either but I did not fancy another 15 minute walk to return it as I don't think they would have cared much this time either but I do wish I had gone to request a refund. It's such a shame as I was very pleasant about it and understanding - I even highlighted that they have a space on the back of the label to put the date when it was made/is best by so that people feel more confident knowing how fresh it is but they insisted 'everything is always fresh' and as already mentioned, no real apology or acknowledgement - the manager just looked at me doubtfully as if it was a crazy concept that chicken could be dry. The coffee is still great but I will avoid the food until they have some clear guidelines on when it was made - there is no use in saying 'use within 2 days' if you don't know what the original date of...
Read moreconveniently located just around the corner from my office, has been a staple in my daily routine for the past five years – I'm not exaggerating when I say I've visited nearly three times a week. The quality of their coffee is truly exceptional, and the option to purchase their beans is a fantastic bonus. During my pregnancy, this place was a lifesaver for satisfying my cravings, and the staff couldn't have been sweeter. Without a doubt, it's my absolute favorite cafe in London. Thank you for consistently providing exceptional service and...
Read moreParcafe is a true gem! Zara, Erik and the rest of the team provide exceptional service with their warm smiles and attention to detail. The quality of their beverages is top-notch, whether you're a coffee lover or prefer tea. And don't get me started on their amazing pastries – they are simply divine! The cozy ambiance and cleanliness make it a perfect spot to relax. This cafe is...
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