Pimlico Tandoori Indian Restaurant — Restaurant in London

I can say that like somebody said before its like 70s 80s restaurant. As a indian chef i can say that food is not very good.. But its ok. Main problem is service. As we everybody knows first impression is the best impression. When we entered into the restaurant one of the service staff( one old man) its behaviour was so rude. I went there around 10 pm. I have worked in different cuisine hotels in different countries. So I don't say im fully perfect.. But i can say i know something. Its so bad behavior from the staff. If you are going to close the restaurant you can say that its closing time so don't take too much time.. People can understand that.. Because every field there is different problems. Especially as a chef i can understand that what will be going to happen there if a customer comes in last minute. I go there as per the restaurant opening time that you shows in the website. And I noticed that they are behaving very nicely to other country people. What you people are thinking.. Indian people is not very good customer. If you are looking for a foreign customers(that means may be you are thinking you are getting tips from them only. I noticed that service staff openly asking for tips)only you have to mention that in your website. I have asked for a kingfisher beer. The service person is saying that cobra beer is bestvfor me. How he can say that. My drink preference is my choice. As a hotel staff i know the difference between co2 pressured beer and bottled beer. So customer if ask something they have to serve.. Don't think about their easiness. Actually i don't understand why they are ask me that. Cobra beer is cheaper than kingfisher. ( as per your menu). Only think i understood its easy to get it from counter. But my preference is kingfisher more than cobra. And i can say don't think as im a asian or indian i don't know anything. More Over that the staff told me they are going to close it so i need to give the order fast. I gave food order within 2-3 minutes i have keep the menu with me for drinks menu. I told him as you told i gave food order first. I need to look about drinks. But his face expressions and behaviour was so rude. I have went there with my wife and son. Is it the right way to behave to a customer. The order is big or small its doesn't matter. but if you accept me as a customer you have to behave nicely.

And when food comes one staff came from down somewhere. He is a young man. He behaves very nicely. I m appreciate about his behaviour. And also i can say that when i entered in restaurant 3 tables was with Europeans and other country people( i don't know they are from which country). As a last customer when they all went, the staff try to behave me nicely. I Don't know from where they have got this change suddenly. I hope i was looking for your reviews when they are serving food.. May be some of them see that.. Because i felt that suddenly they are behaving nicely. But i have to mention it. First impression is the best impression. You have only 5-6 tables in your restaurant if they are getting panic with this five table full of customers you have to change the staff. ( i don't know the staffs i mentioned its your owner or something). I can say that one person that served food for us he is a nice man ( one young person).

So as per m experience im not going to encourage to any person to come in your...

I organised our team's Christmas lunch here last year (2017) for about 30 people. It was very easy to organise and I had lots of contact with the restaurant (email/phone/in person) so I was confident it was going to go well. The restaurant generously provided Christmas crackers for us and had Christmas decorations up when we turned up on the day which was a nice surprise! We were also offered a discount on the food bill because of the size of the group, which went down very well with my team.

I used a spreadsheet for us to preorder our meals and included a column for the prices using their online menu which was really helpful when we came to pay. There was probably a more efficient way for me to do this, but they were very patient. On the day, there were a couple of people changes which the restaurant accommodated without a second thought.

The food was great, highly recommend everything. I had the vegetable passanda and saag paneer which were top quality. The food comes out at different times, so you may want to make a seating chart to help all the dishes get to the right people!

I don't think the online pictures do the restaurant justice and it's a really nice venue in a charming Pimlico street. I would recommend visiting in person to get a proper idea of how it looks.

Highly recommend...

PLEASE GO ELSEWHERE!!!

0 stars if I could rate them properly. The staff/ownership are rude and flat out liars.

In a response to my previous review, they claim that I used their restroom for 40 minutes and they were “concerned for my well-being”.

How could I have been in the restroom for 40 minutes, when our food arrived to our table at 1:10 pm and by 1:40 pm we were already at Marquis of Westminster a few blocks away?

Did I spend 0 minutes eating?

We were in your restaurant for 40 minutes total, including ordering, eating, and the time I spent using the restroom.

I have pictures with time stamps to prove it. You are liars and terrible people.

In reality the staff/ownership were making jokes saying “I fell asleep on the toilet”, loud enough for other customers to hear. I can’t believe how rude and inappropriate you all are. You should never treat a customer this way.

I pray my review prevents people from going to your restaurant and experiencing this sort of treatment.

Please spend your hard earned money elsewhere. This restaurant does not deserve your business or time.

Absolutely horrible.

0 stars is the proper rating...