Sidney Hotel London Victoria — Hotel in London

Floor is damaged makes sound smoking smell on 4th floor staff is entitled negligence & know about it excusing it's old so your point is accept 1 star crap that you promote for dishonesty yes? 85% of London is old expected of a roach coach anything labeled 4 star is an instant 2.4 rating I only place it over 2 due to cleanliness don't use booking in fact don't use the 3/4 of England bs hotels unlike Holliday inn or a well known reduced risk sure I'll take double the experience with only half the stress for 95 pounds a night so 130USD X 3 = 350 not 600 remember that when you ask for investments arrogant entitled friends on the very minor irrelevant side it's clean & staff aren't super hostile when we mentioned the floor yet should have known not to trust Karens running the front desk for the majority I don't trust to tell it to their face when it gets reflected should I call pay pounds for a sledgehammer to eradicate all the noisy floors with super safe foot sinking I don't mind doing such a favor low wage ass employees trust me it'd be respectful sincere honesty obtain job that doesn't permit terrible level if you want honest mindful & responsible citizens I can search you offers but I'm a down to earth expat American that's been hit with constant irresponsible trash 24/7 I'll take idiots be admit please don't act warm like the sun no consumer needs ya that was your first loss or would you prefer work durability of bent plastic? Sure Let's allow those European desk living Hispanics to remain uninvestigated because when did police assist about public safety in our US either please continue plagueing us with obese cop parole & donuts here too the arrests being tripled here must say so right? let them continue their failed buisness result in life doesn't affect me I'm anticipating prediabetes adult passing asap manager would agree when I've been coerced threat jumped or forced public ridiculed or family safety physical gaslighting after providing assistance & abandonment trauma they teach me to now respect insults explain when has generousity mattered or positivity in society? Agreed don't change more rewarding bigger clowns are amusing & wasting time rather take politics as an sample 24/7 is far more resourceful agreed I second your adult behavior I relate to your failure of unaccomadating emotions of disease corrupting my organs to green like covid for years now as my guardians insist upon it prolonging other depression over support perfect now I give others this gift of respect to any form of contact until my death I learned to love provoking strangers they humor me from the fool I've been have them rage & direct cuss that's my purpose or preferred side hobby aside self benefits you've been doing me a favor good job please send an informal notification from management with the fabricated smile make me a bigger hate experienced...

Today is my last day of my twenty-two nights' booking. I had a very lovely hotel experience. The staff were really nice; the receptionists and the housekeepers. The receptionists were really nice and helpful during my first 14 days @ the hotel, when I had to be quarantined. Also, the day I checked in, I arrived an hour and a half before normal check-in time, and I was lucky enough to have my room ready at that time. That was really helpful cos I had a long flight.

I looked at previous reviews before travelling so I already packed an extension cord. However, I discovered that the socket did not match (U.S vs U.K charging head difference). The female receptionist during my check-in, was kind enough to help me with an adaptor when I asked. Unfortunately, I wish I knew all their names. I only remember Chris, cos all the reviews mentioned him.

My room had a really good view. I had booked a double room even though it was just me, cos I didn't want to take chances with booking a single room with the reviews I had seen online prior to my stay. I was really glad I did. It was also beside the elevator but I didn't have any disturbance, whatsoever. The walls were a bit thin, and occasionally, you could hear the other guests. Unfortunately, that included some moaning on two nights, but otherwise, it wasn't bad. It wasn't facing the road so I didn't have a problem with noise.

The bathroom was okay for me; with hot water and fresh towels, changed daily. You'd only have a problem with the bathroom if you're claustrophobic.

There was no breakfast cos of COVID restrictions but I was able to have food delivered to the hotel so I didn't mind a bit.

The only problem I had was the Wi-Fi. It was poor, even though my room was on the first floor; difficulties connecting and when it did, for a little while, before having issues. It was really frustrating @ times and I had no choice but to buy a SIM card and get data. The one star loss is cos of the bad Wi-Fi otherwise, it would have been a full 5 stars.

Overall, the hotel, has a good location, with restaurants and shops nearby, although I had some limitation as the lockdown started just few days after my quarantine ended. There is a bus stop right @ the hotel door, and another few feet away. The Victoria station is about 10 mins' walking distance away. I would definitely recommend this hotel and if I'm ever in Central London again, I'm...

Terrible experience, let me elaborate. As soon as we entered the hotel, the receptionist welcomed us and after the typical formalities it was time for him to show us our room. He started by saying that it was our lucky day because we had been "promoted" to a better room! What better way to check in at a hotel, right? He said that our room is number LG something. At that moment I was very intrigued because I'd never heard of this "code" name before. Then he continued explaining "you will go to the elevator and press floor -1 (minus one)". Apparently, my understanding of the word promotion is completely different than the receptionist's understanding. If I'm sent in the LG floor, which is in fact a fancy name for BASEMENT, I'm more demoted rather than promoted! Don't get me wrong, I'm not a pretentious, wanna be high-class person or anything like that. Nevertheless, when I pay almost 200€ for one night I'd expect to at least not sleep in the BASEMENT right under a bus stop where people come and go at all times and can easily look inside my room. Privacy and security account for zero. Furthermore, if I am going to be put in the BASEMENT I'd like to know it in advance so that at least I will know that I will have made a well-informed decision! In addition, if I am put in the basement I'm expecting to pay a basement room price and not a 3rd or 4th floor room price. I spent 7 days traveling, by far the worst part of my entire vacation was this hotel stay.

To summarize:

1. If you put people in the BASEMENT let them know in advance!
2. If you put people in the BASEMENT charge basement prices!
3. To the receptionist: next time you say someone was promoted, say it if they change from a double room to a suite or something. Not if you put them to the basement. The way you said it to us sounded very ironic and not at all honest.

I hope that more people raise this topic which I perceive as a cheap tactic from the side of the hotel in order to lure more unsuspecting tourists. If I had known in advance I would have definitely booked...