I sent an email (via their website âcontact linkâ) regarding the purchase and delivery flowers on behalf of Queen Elizabeth II. I am from Ohio, US and was having difficulty placing an order. I wanted to work with a local (London) florist. The many other florists in the area had reasonably priced hand-tied bouquets; however, the delivery charge was as much as the floral arrangement. Within 20 minutes of my email, I heard back from Adam, the shop General Manager and he assured me that I could handle all of this online and delivery was only 7 Euros. Because it was an international transaction, my bank would not allow the credit card go through (security fraud). I emailed Adam back , he responded within minutes and mentioned not to worry, this happens often with the bank security systems and sent me a link where I could pay it, which I did. I immediately received confirmation, as well as notification (the next morning) that the flowers had been delivered l. What a joy to work with a reputable establishment (3,000 miles) away to deliver a quality product and my heartfelt message upon the death of the Queen. Thank you again Adam. I have friends who live in London and I will highly...
   Read moreI placed an order with Memento Flowers to be delivered to a friend who was staying in London. Memento Flowers website was easy to navigate and easy to place my order from here in the States. The entire flower selection and ordering process was simple.
In my opinion, Memento Flowers went above and beyond to deliver my order. Since I did not have the room number, Memento Flowers called the hotel and located the room so the flowers could be delivered. Memento Flowers is passionate about going the extra mile to ensure the order was complete. Memento Flowers understand customer service. I would highly recommend Memento Flowers when you want good-quality flowers delivered to that special person in your life.
Thank you...
   Read moreI cannot begin to express my gratitude to memento for the flowers they provided for my motherâs funeral. They were exquisite. The quality of the flowers were first class. The roses that used on the arrangement were simply magnificent. I have yet to see a rose as perfect or large as the ones they used. The professionalism and compassion at such a difficult time was outstanding and comforting. I cannot thank Adam/Alex and all of the team at memento for the first class service that they provided to us. I would highly recommend this...
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