Blades Hotel — Hotel in London

I needed a hotel close to Victoria Coach Station as I was spending two nights in London prior to a cruise. I lucked out in finding this small boutique hotel that was convenient for my needs and very reasonably priced. Tammy was amazing! Friendly, helped with my luggage, upgraded my room and allowed me to check in prior to check in time. It was very warm during my stay, but not uncomfortable since there is no air conditioning. I was a little concerned about there not being screens on the window, but they must not have issues with flying insects during the summer like we have in the States. Lots of stairs and no elevator, but I knew that from the reviews. Tammy helped me carry my suitcase up three flights to my room with a smile.||The room was small, but perfect for my needs as I did not plan on spending much time in my room. I was in London after all! The bed was very comfortable and the temperature of the water in the shower was perfect! ||The hotel was an easy 11 minute walk (with luggage) from Victoria Coach Station and was on a fairly quiet street. I felt very safe walking the neighborhood even in the evening. Several quaint cafes and restaurants very near to the hotel. Especially enjoyed the Sole Mio, italian restaurant a few blocks away.||It was very easy to walk to major attractions, it took me 15 minutes to get to Buckingham Palace, Westminster Abbey, Big Ben. The walk back from Trafalgar Square was about 30 minutes.||I would definitely recommend this boutique hotel if you just need a clean, low key place to stay. It does not have a restaurant or additional amenities, but I felt like I was staying in...

This was a very affordable and convenient hotel for my recent quick trip to London. I wanted to be within walking distance to Buckingham Palace, and hotels in that vicinity were either too expensive or already booked full. The hotel was just one block from the Victoria subway line, and the Pimlico neighborhood is quite safe and quiet. I had dinner at an excellent Georgian restaurant, called Iberia, nearby, and a round of drinks at a pub called the White Swan. I had a great English Breakfast, fresh-squeezed OJ and coffee at a nearby restaurant called the Tachbrook Bakery.||The hotel itself is one of those many converted from a long row of three-story apartments. On the same street were a Best Western and a Holiday Inn Express of the same stock. I had a third-floor room -- maybe too many stairs for some -- but I was fine with it and I had a nice big window overlooking the street out front. Luckily the temperature was about 70, and I could get by with an open window and the portable electric fan. Otherwise it could have been uncomfortable without AC. The bed was comfortable and the shower was fine. I didn't have a hair...

.. Men endte virkelig skidt..|Opholdet startede 2 dage før vi checkede ind. Her skrev hotellet til os hvornår vi forventede at ankomme, og de gerne ville opbevare vores kufferter såfremt vores værelse ikke var klart, da vi ankom tidligt (11.00)|Fantastisk med proaktiv service. Dagen vi checkede ind, blev vi mødt at den sødeste imødekommende værtinde, der med super service fortalte os om hotellet og om de praktiske elementer i forbindelse med opholdet. Hun arrangeret desuden at vi kunne få serveret morgenmaden på værelset om aftenen, da vi skulle tidligt afsted dagen efter på udflugt.|Perfekt tænkte vi! Herfra gik det ned ad bakke. Vi var så "heldige" at få tildelt værelse 4, som er dobbelt værelset med balkonen ud imod Belgrave Road.|Udfordring opstod, da vi klokken 18 efter at have været ude hele dagen, ville hvile lidt. Her opdager vi, at altandøren bestående af papir tynd glas, har et relativt stort "hul" i vinduet i forbindelse med noget ventilation. Vejen foran hotellet er ret så trafikeret, da det er en af vejene der går direkte til Victoria Station. Vi går i lobbyen for at tale med værtinden - som nu er en anden. Vi spørger hende om der er andre værelser ledige på hotellet, hvortil hun svarer ja. Vi forklarer situationen, og fortæller hende at vi meget gerne vil skifte værelse. Hun forklarer at det ikke er noget hun kan tage stilling til, og hun må kontakte manageren. Efter at have ringet til manageren, kommer hun lidt tid efter tilbage og siger At hun har begået en fejl. Værelserne er ledige den pågældende dag, men vil dagen efter skulle bruges til nogle andre gæster. Vi forklarer at vi ikke har noget imod at flytte frem og tilbage - men at det er vigtig for os at vi får sovet tidligt og godt - da Vi jo skal tidligt op (06.00) for at tage på udflugt. Hun forstår problematikken og spørger herefter om værelset er "brugt" i forhold til om vi har været i bad eller brugt faciliteterne, hvortil vi svarer at vi jo ikke har været på hotellet. Hun vil derfor gerne ringe til manageren igen. Vi venter på vores værelse i cirka 30 minutter uden at høre noget, hvorfor vi selv igen opsøger receptionen. Her ender vores håb! Hun forklarer nu, at hotellet har en politik om ikke at bytte gæsterne rundt på værelserne og at de ikke kan gøre noget. Vi fortæller hende at hun må komme med et eller andet løsningsforslag - men hun siger at hun nu har ringet 2 gange til manageren og ejeren (som er bosat i Iran?) og det altså er definitivt. Vi beder om selv at tale med manageren - dette bliver dog afvist. Vi beder om forklaringen, men får ikke noget meningsfuldt svar. Efter at have spurgt lidt ind til det, finder vi ud af det i bund og grund handler om at de skal rengøre værelserne 2 gange ( på grund af vores flytning ).|Jeg spørger hvad det koster og hun svare at det koster 30£ per værelse, i alt 60£. Dertil spørger jeg Om det virkelig er 60£ der skiller os fra at være tilfredse kunder. Dette svarer hun ikke konkret på, men siger i stedet at de har haft en stamgæst der er kommet i flere år og som altid spørger efter dette specifikke værelser og som aldrig har klaget. Vi spørger om vi i denne situation kan få lov til at få vores penge retur og så finde et andet hotel hvor hun blot svarer at hotellet har en "7 days cancelation policy". Oplevelsen overskygger potentialet for den gode oplevelse som den første værtinde lagde for dagen, men jeg må blot konstatere at det simpelthen er...