This business is a complete joke, run by unprofessional and incompetent people. First, my food was late. Then the clueless driver couldn’t even find my address, and to top it off, they lied and said my phone was off, which was absolute nonsense—I was at work the whole time.
I hadn’t eaten properly for 2–3 days and finally felt well enough to order, only to be completely disappointed. When I called to sort it out, I was met with a useless excuse of a manager who kept repeating, ‘I’m sorry,’ but had no idea how to fix the situation. I asked for a refund or a redelivery, but instead, I got excuses and nonsense about the driver supposedly being here.
Let me make one thing clear: if the driver can’t do his job, that’s not my problem. it’s theirs. They don’t care about their customers or their money. You’ll be left hungry, out of pocket, and furious.
To the owner: if you care about your business at all, fire this guy immediately. He’s dragging your name through the mud. To everyone else: don’t waste your time or money here, go somewhere else where they actually know what...
Read moreThe worst Pizza GoGo ever! I've been going to pizza Gogo for a long and time in many locations - great pizza, at affordable prices. But this place, horrible. I've been around 4 times in 2021 and the food was always mediocre and BAD customer service/attitude. The customer service is rubbish, the attitude of the guy working at the till is just awful (you'd honestly think he's speaking drunk), and the pizza was rubbish! It tastes horrible. I ordered 2x flaming torch and on both they 'forgot' the pepperoni! I called and complained not long after and he was not wanting to listen to but rather tried to brush the situation aside without a care saying "he'll take care of me".... I don't want baby sitting, I just want a regular person without attitude giving me good quality pizza. Do not recommend THIS pizza Gogo, you honestly need to...
Read moreI called today to a complete lack of customer service. I have used this store for 5years reasonably regularly. They are now under new management I was informed as an explanation as to why I couldn't order my usual order! I am disappointed and they have lost out on a loyal customer and I recommend the new management look at training staff in general with think like a customer and up sale at minimum. To note my request was a free choice pizza to be made with the toppings of the garlic pizza bread side... very simple to do and has never been a issue. Also the staff don't seem to mind loseing...
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