We don’t mind at all to pay a corkage charge of £30 for our bottle of 2006 Chateau Morton Rothschild. A special occasion for celebrating my son’s UCL graduation, but SAD to mention they said they can’t open it on our table to cheering our big day !!! This is out of our a normal expectation, the bottle has to be taken away to be open behind us at the bar, I then been restricted and could only take pictures and video clips of the opening bottle behind the scene distance away from our table; this again serving no purpose at all to cheer up our newly graduate for the night.
This tall and bold headed guy opened our bottle shocked me at that moment from his BAD etiquette till I can’t even remember to ask for his name. From the decanter he poured and drank a shot of our CHATEAU MOUTON ROTHSCHILD acting as if he is a professional wine taster without our permission and even though IF he were to ask our permission he is in a very wrong moved. He did the first tasting it before my son ! We are paying for the corkage charge services and not for him to judge on our wine by tasting and educating me to breath our fine fine.
It’s purely an insult on us !!!
I don’t want to comment anything else on meals, for the wine being we do not deserve such lousy treatment.
CHATEAU MOUTON ROTHSCHILD is not the price, it is the memory and the experienced collected three years ago from our Special invited VIP tour in ROTHSCHILD , a prestigious winery estate that we wanted to bring our experienced and taste to share with my family on his special day.
SPRING ruined our special...
Read moreMy pregnant wife and I traveled from California to London anticipating what we hoped would be a tremendous dining experience at Spring. It was not. We were actually warned by friends to book dinner reservations somewhere else, as they had a very bad experience at Spring themselves. We should have taken that advice.
The most inexcusable part of our evening was how we were treated by one of the male servers for our table. He was incredibly disrespectful and dismissive. He must really despise pregnant women. He treated us like dirt. He treated us like we weren’t worth his time or that we didn’t deserve to be there. He talked back to us and gave us attitude the entire evening. We spent nearly 500 pounds on dinner and you would think you’d be treated not only fairly but with exceptional service. Neither happened.
The place itself is beautiful but the second most disappointing part of our evening was the food. It was so incredibly unexceptional. SO disappointing. The salad was so bland and flavorless. The pasta was good but also so boring and forgettable and so poorly presented. Every server was so rushed and the food came out almost falling off the plate/bowl. The steak was the most disappointing. So poorly cooked. It was the equivalent of a good meal on an airplane.
Please do not make the mistakes we made by spending SO much money for an evening of disrespect, horrible superior and arrogant attitudes and unexceptional food. We were so disappointed...
Read moreFantastic restaurant! Deeply impressed by everything. Went here when I organised a party and the staff were beyond helpful- attentive, accommodating towards the needs of guests with with special food requests etc. Have been back may times since- my only word of warning is how tricky it is to find so allow yourself an extra ten minutes travel time if you don't want to be late. The food is wonderful, low key, simple but beautifully executed and clearly this kitchen is ran by proper trained chefs as opposed to an idiot blogger or experimental teenager who's just decided to turn to cooking because their friends have always said their food is great but who has no basis of knowledge! There is a real understanding of flavour, texture, seasoning- what works basically and the result is total harmony. The room is lovely, classic but contemporary- a tranquil space and beautifully proportioned. The space between tables is perfect and all the details have been well thought out. The staff are friendly, helpful and exemplary and the whole experience is a sensual joy from the food to the plants, uniforms and sound. The ambience is great- not at all intrusive and you literally feel your blood pressure drop when you walk...
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