Wasabi Sushi & Bento — Restaurant in London

Stupid worker it was a lady, tanned skin not quite sure on her ethnicity but it doesn’t matter , I go in and paid for my sushi eat in so the total was £10.45 then I was hungry and I bought and paid another sushi which was £4.45 normal price to takeaway and to eat in it would be £5.45 , I told her straight away as I walked to check out that it would be takeaway so I paid the £4.45 then I was with my friend so I go up to my friend and wait for her to finish her food so that we can get up and leave , this stupid worker unprofessional shouts across the shop and says that it declined keep in mind this was a lie , so she says to tap again and this time I look at the card machine and it says £5.45 so I say to her ‘excuse me why is it £5.45 and not £4.45 then she said ohh because you are eating in , I said no I’m not eating in just because I went back to my seat and sat down waiting for my friend to finish doesn’t mean I’m eating in , then she made a dumb face and turnt quiet so I go to sit back down then she comes again and she starts saying I’m waiting for you yeah I said what the hell I literally paid , then I check my bank transactions and I see that my £4.45 payment did go through and didn’t decline so she is just a liar , if she knew how to do maths she would atleast then think that instead of putting the whole total for the sushi box that it would only be the difference in money to get to the £5.45 but keeping mind that’s only if I was to eat there and I wasn’t planning to. I go up to the checkout and the manager was there I asked where she was and he said she went home I said no she didn’t go get her please then she came and she didn’t even want to look at my phone when I asked politely for her to look at my phone she kept saying no I’m not going to look no no listen to me the receipt is going to show , I said well your manager is being respectful and actually looking at my phone so can you please do the same and she kept being blunt and rude saying no . Honestly I won’t ever be going back to that sushi place again in Tottenham Court Road rude staff I hated my experience I even...

FOOD POISONING! In mid-June, a friend and I had dinner from this place. We both ordered their so-called "Japanese Curry" to go. The first thing we noticed was that the place was far from being impeccably neat! We unfortunately disregarded our gut feeling and ordered our dinner. It didn't take long after ingesting our meal for us to get our first cramps. We instantly figured out what was going on! We were sick for a few days. Coincidence or not, two months later, I started being constantly tired with more and more episodes of nausea. After further medical exams, doctors found huge amounts of helicobacter pylori. This bacteria takes some time to settle in ones stomach! Of course, I will never have any proof to confirm any link between the two events... however, common sense and the same gut feeling I failed to listen to in the first place are stronger than ever! I want to mention that I rarely have food from such places, but my hotel was (unfortunately) very close to this place on that evening, and I love Japanese food (to which this place does NO justice), so I walked through their door... Also, to state the obvious, I am rather cautious regarding hygiene. Among many precautions I constantly take regarding that matter, I definitely wash my hands thoroughly and abundantly throughout the day. The last thing I'd like to add is that I never leave comments on Google... This says it all about my...

I had the pleasure of being assisted by Christina at the Wasabi on Euston Road, and I cannot praise her enough for her outstanding communication and customer service skills. From the moment I walked in, she greeted me with a warm smile and a genuine enthusiasm that immediately made me feel welcome.

Christina's attentiveness and willingness to go the extra mile to ensure I had a pleasant experience were truly remarkable. She was not only knowledgeable about the menu but also took the time to offer thoughtful recommendations based on my preferences. Her patience and clarity in answering all my questions made the ordering process smooth and enjoyable.

What stood out the most was Christina's ability to connect with customers on a personal level. She managed to strike the perfect balance between professionalism and friendliness, making each interaction feel personal and sincere. It's clear that she takes great pride in her work and genuinely cares about her customers' satisfaction.

Christina's exceptional communication and customer service skills made my visit to Wasabi a delightful experience. She is a true asset to the team, and I look forward to returning thanks to her exemplary service. Keep up the fantastic...