Asha's Manchester — Restaurant in Manchester

Visited Ashas yesterday and experienced the worst service ever which I am completely shocked about. After waiting for an extremely long time for our mains to arrive I found a hair in one of our curries. I called over the waiter and asked if I could speak to the manager (bald man on the right in the picture). Upon arrival he looked at me in disgust and went "what?" which I was shocked about. He did not even make any eye contact and was not even paying attention whilst was talking to him. He accused of me of lying and was not sorry at all for the disgusting hygiene standards we were presented with. He did not even offer us another dish like any other restaurant would usually do and instead spoke to us like we were a piece of dirt. This man has awful customer service and is definitely not fit enough to be a manager, I am extremely disappointed in his behaviour as he also turned all his staff against us as their behaviour towards us instantly changed and I must say that he is a complete let down to the franchise. Please save yourself the money and avoid going here as they will ruin your night. Would definitely not recommend.

P.S. To the bald manager in Ashas Manchester please refrain from replying with your copy and pasted message as you are doing with many of the negative reviews you have received because you were not willing to speak to us in person so there is definitely no chance of us discussing this...

The worst dining experience ever. I visited this restaurant with my family as a graduation celebration, little did we know it would turn into the worst place for a celebration.

Right from the moment we were seated, the manager had made comments and was very unfriendly. From the start the service was terrible, it was obvious the manager had told his staff to make sure they provided us with the worst service they possibly could.

As we went for a celebration, we asked the waitress to bring out the cake with the sparklers (that we provided) at the end of our meal to which they agreed. The quickly changed their mind and left us sat at the table for 45mins after telling us the cake will be brought out. Had we not gone up to ask, we would’ve been sat there all night.

The waitress eventually bought out the cake- the cake still in it’s original box and dumped it on the table. When questioned, the managers response was ‘you didn’t pay service charge so we didn’t want to bring out the cake’

Can honestly say it was the worst experience, it was a waste of our time, our money and ruined the surprised for my sister who was there to celebrate her graduation. She was left in tears by the end of the night.

The matter was not resolved, the manager simply walked away.

His name was given- Xavier Bastin, I believe his actual name is Sudheer Bastian.

AVOID...

Popadoms were nice with lovely dips. The spinach leaf starter was also nice but the batter it was fried in lacked flavour. Waiter forgot my cocktail and brought one that we didn't order. Also charged us for a drink that never came (All got resolved which was great) Unfortunately, the mutton curry pressure cooker main was extremely salty and overpowering in flavour. Luckily the waiter was kind enough to change it for a lamb Kari. The Kari had an unusual sweet creamy taste, which isn't traditional of this type of curry. As it was my birthday I didn't want to say any more and spoil the evening. For £24 (no rice or sides included) I wouldn't say the curry was worth it. I've had traditional Kari's for the fraction of the price elsewhere and they were very tasty. For a restaurant that prides itself on traditional cooking, I wouldn't say any of what i had spoke of that. I am of Asian descent so I understand how things should be. I really wish traditional home style rice and curry was served, instead of creating dishes to fit the English Palette. This was a very disappointing birthday meal, as I had heard great things. I wouldn't come here again unless things can be improved. You are basically paying to sit in a lovely venue with average style cooking that's not that traditional. I will be returning to Dishoom which did...