Italiana Fifty Five Great Northern — Restaurant in Manchester

Absolutely one of the worst restaurants i have been Restaurant itself done out very nice But service was and food was disgraceful Came in and ordered drinks at bar then taken up to our table Waiter took our order starters and main Order another drinks which took ages to come Starter came which was ok Then waiting for mains which over 1 hour later after asking the waiter several times which kept saying it will coming soon or saying just a couple of more minutes So on the last time i ask waiter he said it is coming would you like some more drink which i said i would like to eat He said again it is coming but i get you some more drinks Then we decided we would give them 5 more minutes otherwise were going to go Just as we were going to go our food well part of it turned up 1 pizza and 2 bowls of chips and waiter said the other 2 mains will be coming in a few minutes still no drinks So we tried the chip which were cold and the pizza was cold i then told the next waiter to get the manager The manager and waiters came over just as the were bringing our other mains out which he asked what was wrong I explained we been waiting over an hour for our mains the pizza is cold and the chips he then said do you want me to warm them up We were up leaving then i said no i don't want warmed up pizza and chips and i said you haven’t even brought up the drinks we order ages ago he the turned to the waiter and said why haven’t you brought there drinks which waiter said we run out of what they were drinking The manager othered me a 50% discount on the next time we come i said I would never be coming back in and we left So we entered restaurant at 9am and left at just after 11 pm with out eating our meals and at this time no were else to eat I would avoid this restaurant at all cost until they sort out there staff problems food and drink service One...

Visited here for a special occasion which was completely ruined. We contacted the restaurant asking to book a table of 10 as a surprise, the restaurant asked for a pre-order which was fine and said the two who weren’t aware of the surprise could order on the day.

When we got the restaurant it took it took over an hour for our starters to arrive. Two arrived at first, then 20 minutes later the rest arrived which meant we were all eating at different times. We asked twice about the starters and were told 4 minutes and asked again and told another 8. (I don’t think they really knew)

There was another table next to us of around 8 people who were also complaining as they had waited over an hour for starters too. The waiting staff were lovely but seemed new and lack organisation. We didn’t have one waiter, but instead seemed to have to flag people down as they walked past and nobody checked up on us and they wouldn’t communicate with each other meaning we were asking for things several times before they would be brought.

Our mains arrived quickly after our starters and were wrong except one, they took the meals away double checked our order and brought the correct meals out but the rigatoni italia was without chicken, the arabatta was also without chicken - we ate the meals as we were hungry and didn’t want to wait any longer. We also did not have cutlery on our table for our starters or our mains and we asked several times for cutlery for our mains and this took a while for us to be able to begin eating.

When they brought the bill, they forgot to take off our £100 deposit and didn’t comp our food until we complained. The manager apologised at the end and said there was on staff member down in the kitchen but the whole team (bar/waiting/kitchen) lacked any organisation or...

I went there twice, first with a group of 6, and then 8 pax. There were outdoor tables, but we sat indoors. The overall experience was wonderful. The restaurant also offered halal meat, but please do ask for availability (we were told only the lasagna was not halal).

Food: The food was DELICIOUS. They even came to ask if anyone needed extra black pepper and cheese, which they grounded and grated by request. I did get to try what everyone else ordered, so I have them listed down below (the first was mine):

Ravioli Aragosta (a bit spicy for me, but definitely not spicy at all for the Asians in our group. The portion was also visibly smaller than the rest, perfect for those with a smaller appetite) Spaghetti Carbonara (I asked them to remove pancetti, and add chicken pieces. The chicken was a tad dry though.) Minestrone Pappardelle Polpette (juicy meatballs) Rigatoni Italiana Salmone Adriatico (Salmon was cooked just nice. The second time there, they were out of salmon and they substituted with seabass, it was just as good) Stinco di Agnello (a bit too lamby for my taste, but everyone else loved it)

I think there's options for everyone, depending on their taste, so this place worked amazing for our group, so we went there twice:)

Service: Staff was helpful and friendly. The manager (I assumed) did his best to accommodate us, and even the waiter & waitress was tiptop (shout out to Soukayna for being so helpful with her suggestions and wittiness...