I went past about 12.15pm ish today ,on a cold and very wet day in Newark ! With nobody waiting inside to be served I decided to pop in & get some chips to takeaway ! .The restaurant side at the back appeared to be very quiet or empty as waiting staff on duty were stood about.The service for my small chips on a tray priced at £1.65 was very pleasant .I was able to splash salt & vinegar on myself in this chip shop as some others do apply it themselves during this covid pandemic. I took them outside & wile walking down the street to catch up with my wife .I put them on offer & we both agreed that these chips weren't the usual standard as of previous visits .Barely luke warm & very dry even though they had vinegar on them ,must of been waiting out of the fryer for a long time, they had to be eaten very quickly or would of been stone cold ,not great on this occasion, very disappointing visit !
Update -on Saturday 1st October 2022 Fancied some fish & chips so I thought I'd try the restaurant, once inside I asked a young girl about a table for 2 & was told just find a table ! Actually quite a few tables were occupied with some others still having left over food plates on them.After finding a free table & sitting down ,moving a stray left over chip ,I checked out the menu in surroundings which I would describe as not the most glamorous. After waiting & waiting I ended having to ask if I could place an order,this was taken by another young girl staff member.Wile waiting I noticed other customers were having a few issues with their orders which were incomplete ,even one chap asked to cancel due to the waiting about another table asked for their tea drinks now they actually had finished the meal .There appeared to be no service structure or leadership on the restaurant floor for the young staff on duty,they do need guidance to clear/clean tables & improve their interaction skills when greeting people, taking orders & serving customers etc .Just general simple routine steps need to be put in place to improve the sitting inside experience & gain repeat business from visiting customers. Saying that once my mini fish special order came ,I couldn't fault it, freshly cooked ,nice & hot with plenty of chips & not bad size mini fish ,curry sauce was fine along with a diet coke drink ,very good value for...
Read moreWhat has changed here? It used to be brilliant. Always fresh chips and amazing scraps and a smell that coaxed you in. Chips are terrible now, scraps are awful and so is the smell. Been twice in last 3 weeks but will be going again. Sadly something significant has changed and it’s not for the better. Several recent reviews are poor also. It’s Google rating remains ok but this is based on historical reviews which will change. Please please go back to what you were doing previously, it was a winning combination.
Finally reality has caught up with the new owner. This should be a lesson to anyone buying a successful business. Don’t change what works, sure enhance, add to but keep the fundamentals in place. I am sad for anyone whose business fails, but this business did not deserve to succeed as was poor since it was taken over. NOW closed permanently! The public have voted with their feet. Sadly we now do not have a fish and chip shop in the...
Read moreBeen here about 5 times in the past been excellent food..went today and the fish and chips and mushy peas were awfull....fish looked way overcooked batter was very brown and dripping in fat on my tray ..chips not much better threw most in the bin and cost about 21 quid for me and partners meal and 2 cans of pop..what's happened here,? Won't be going again Yes cheap enough but needs to be edible..like many people l don't like to make a fuss or scene.i gave the food the benefit of the doubt..we found somewhere to sit in Newark to eat...not sure how it could be rectified as the fat was horrible and brown and started dripping out when we started to eat the fat was a problem looked like it needed changing ..it is what it is ...as said the food before was fantastic that's why I've always popped in when visiting Newark ....from how it was to what we had today it was a...
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