Starbucks — Restaurant in Newcastle upon Tyne

really hit or miss here depending on which staff are working. the majority of the time, everything is as you would expect but sometimes the service can be a bit lacking. recently asked for a cold brew and was given water with a pump of coffee syrup instead. when asked if this was definitely my drink, the barista was quite abrupt and said that was what I had ordered and that they knew how to make a coffee before walking off. I can understand that it can be stressful when busy still think that was a bit inappropriate. like I say, 90% of the time it'll be alright. nice location and handy...

Really kind and accommodating staff that let me stay and do work over a few hours fairly quite place with a lovely location.

Treat this as a separate hotel cofee shop, that just so happens to use Starbucks coffee instead of being a Starbucks and you will like this place.

I think to avoid confusion and the anger from others causing unfairly low revie scores would be solved just by using coffee other than Starbucks it looks like their own equipment anyway but I don't know the complexities.

Oh and they let a dog owner in as the dog was well behaved and they didn't say a...

In my opinion the best Starbucks in town. It's not about the coffee shop itself but its location. Next to the millennium bridge by the river. Especially on lovely sunny days you can see outside and you can enjoy the view and the busy road especially on Sunday when it's market day. You can find everything that any other Starbucks offers. The shop itself it's joined with the hotel/restaurant next door so don't get confused. I enjoy sitting outside and sometimes it becomes a hot spot for sports car if you...