Miss Korea Restaurant — Restaurant in Nottingham

Being chased after for 10p short on the additional fee!

Dear Miss Korea Restaurant Management,

I want to share my honest and constructive feedback regarding my recent dining experience at your restaurant. The food was decent, but unfortunately, the service was very slow. I arrived at 6 pm, and despite a quiet atmosphere, we had to wait for almost 25 minutes to receive our raw meat and dokkbuki.

To make things worse, I had ordered lettuce, which they forgot to bring until I asked three times. Finally, a plate of lettuce damp in water arrived after several attempts. Although the staff was friendly, I noticed that they were understaffed, and I did not see any indication of proper management, training, or processes in place.

Our bill came to £41 with an optional 10% service charge of £4.10, bringing our total to £45.10. We paid a cash amount of £45 as we did not have any coins. However, when we exited the restaurant, one of the staff members chased us down to ask for the missing 10p. This situation was a bit uncomfortable and ridiculous, given that the service was so low, and we already paid the OPTIONAL service charge.

The fact that a staff member chased us after we had already paid was putting off, and it felt as if the restaurant is more focused on making money rather than providing good service. I believe that Miss Korea should have better-trained staff, clear processes and take customer feedback into account to avoid such situations...

Been here tonight for the first time ever, after reading some reviews on the way I were in two minds and were desperately trying to see if there was anywhere else to go and persuade my partner.. we travelled around 30 minutes to get here. On arrival, we were greeted into a warm lovely atmosphere and friendly staff. The staff took us to a table and immediately made us aware it was cash or bank transfer only (we read this was the case) but no problem! The tables are absolutely amazing with very clean bbq style in the middle to cook the food on.. the menus are amazing which lots of different choices to suit all. Very attentive staff, asked us which drinks we would like and once we were ready to order came over to take the order. We ordered a soup, a platter of seafood, meat and sushi - this were for 3 of us (one 8 year old) this was more than plenty. It was a lovely night and a beautiful meal with perfect food… very fun for the family to interact with cooking food and also trying new things! Overall, it was not so busy but this was a Monday night after work.. but our experience here were 5* in our opinion. PLEASE do not judge this place by the reviews like I almost did. Give this place a go.. you will not regret it. We will definitely be back in the...

Terrible absolutely terrible. Before my rant the owners tried to make it right but that still doesn't change the experience. To start it took 30 minutes to even be spoken to after being shown to our table. At which point we ordered both drinks and food which we wrote down ourselves....and took to the waitress. It then took 20 minutes to be passed a glass of water and a bottle of beer.... not the best start... after an hour and a half we managed 2 rounds of drinks. But no sign of anything to eat despite other tables having received food. To then find out they had lost our order! Upon realising (and without us reordering might I add) they disappeared and ten minutes later the starters appeared. We then had an onslaught of food which happened to match the order they "lost" for the most part. It was at this point the decided to tell us they had sold out of basic items like lettuce... this was honestly the absolute worst experience I've had in a restaurant. Made worse by the fact you cook it yourself on the table. How hard is it to prep meat and throw it out to tables. In the end they gave us all our drinks for free but honestly that doesn't make up for the...