Me and my friend have been to Chillz 3 times now. First time was for food which was nice but the portions were meagre for what we paid for. We were so disappointed so we've not had food since as you can get larger portions elsewhere for your money. Also the guy at the bar would not stop staring at me which put me off so much. He looks depressed like he's being forced against his will to stand at the bar. He's never smiled once and looking at his face completely depressed me and my friend. No customer service, zero. He didn't ask us how we liked the food.
Next times we went was just for drinks. The coke and lemonade was flat and warm. Very disappointing. I had gin and lemonade. My friend had a spirit with coke. The woman used the same jigger without even rinsing it when she poured the spirit I think was Whisky then she poured my gin. She just didn't have a clue. The music was ok as was the general atmosphere of the place but please teach your staff how to pour drinks and customer service is key. The male staff need to stop staring at women as each time I've been it's put me off so much the intensity of the staring making me feel like I've landing from Space. Teach the staff to smile. Not much...
Read moreThis is a nice bar and lounge to go to. I have been here several times, no issues. But the one day I thought I could take my friends knowing that I won't be charged to enter, I was rudely told that me and my friends had to pay. The people who walked in before us were all Africans. They were not charged but as soon as the bouncer spotted me and my white friends he demanded that we pay I felt embarrassed, harassed and disrespected. I hate confrontation so I just payed and i even bought drinks while in chillz. I asked the people who were ahead of us if the paid and the said they didn't. What was interesting is that inside the club was not even busy.
This is not the first time I have had comments made by othe white people that if your not african you are charged. I feel this very rude and unfair. There's better ways to make money. I shall not return here ever again. I hope the management improves the customer service at the door it...
Read moreI have visited this restaurant on numerous occasions and I must confess that the restaurant hasn't disappointed me. The service is excellent, the staff are friendly, helpful and welcoming plus the environment is relaxing! Additionally, the foods are tasty and reasonably priced. Due to excellent service consistently provided, I can't stop visiting the restaurant and telling my close friends and family about how good this restaurant is. However, there's only one suggestion that needs improvement, it's the waiting time for foods to be delivered 😋 😉 😄, apart from this, the restaurant remains the best place to visit if you want to eat good food and relax while listening to the calming Nigeria music!
To the owner, pls maintain the standards and keep up with the...
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