I found the food here to be pretty good, although nothing spectacular. The prices were rather high also, but for January they have a special deal for 30% off which certainly took the sting out of it.
The item I wanted on the menu was out of stock even though I was dining relatively early, so I had to settle for something else. I thought the portion size was pretty small, I even considered ordering something else, which leads me to the service…
The service wasn’t as good I have to say; I’m travelling by myself for business so was eating alone. I sat around for a good 30+ minutes with an empty glass after finishing my food, spending a lot of time looking around the room, and the two people on service didn’t once ask if I wanted anything more to eat or drink. I tried to wait to see how long before someone would take interest in my presence, but in the end I gave up and asked for the bill. Disappointing as I would have had another drink if they were quicker on the ball.
The atmosphere was nice although quite bright for a restaurant. There was some music playing at a good volume to not overwhelm conversation (though of course there wasn’t much conversation for me!)
All in all, a pretty standard experience for a restaurant...
Read moreThis hotel did not charge us and accepted the criticism that follows well. For this reason we rate it a 5 star.
For an upper class hotel kitchen, unfortunately this one lacks in several departments.
There are no table numbers for one, so apart from the long wait for food, the staff constantly walk around tables asking if they have ordered x drink or x food. None of them know the table that ordered what. This was consistent and happened through the entire breakfast service interrupting guests.
The food is mediocre. Not bad but not great. We ordered 2 full English breakfasts. The beans were skinned over and the poached eggs slightly undercooked to the point where the egg white was still very much goo.
Good sausage and hashbrowns. Overcooked bacon. Neither of us wanted to finish our breakfasts although we have had worse in the past.
We wouldn't come back for breakfast. It's not worth the almost 20 pound each for what we got.
The drinks were great, coffee was very nice. And you can order as many as you like which ALMOST makes up for the disappointment of the food. But not quite.
3.5 out of 5 rating. This hotel needs table numbers, better trained staff and a chef who knows how to...
Read moreEmbankment Kitchen’s buffet breakfast was an absolute highlight during our stay at CitySuites 11! From the moment we walked in, the setting was inviting and elegant, creating the perfect atmosphere to start our day. The buffet spread was impressive, with a wide variety of fresh and delicious options to suit every taste.
There was a fantastic selection of both hot and cold items. The eggs were cooked perfectly, and there was a great choice of sides like crispy bacon, sausages, and roasted vegetables. The pastries were fresh, flaky, and tasted homemade, and there was a selection of fresh fruit, yogurt, and cereals for lighter options. My husband and I were particularly impressed with the quality of the ingredients and the attention to detail in each dish.
The staff were attentive and friendly, ensuring we had everything we needed and keeping the buffet well-stocked. The coffee was excellent, and we never had to wait long for a refill. Overall, Embankment Kitchen made breakfast a memorable part of our stay, and we would highly recommend it to anyone looking for a high-quality buffet breakfast in a comfortable and...
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