Agora Restaurant — Restaurant in Portsmouth

Absolutely disgusting service and behaviour from staff and head waiter, booked a table for 4 people for over a week in advance..got there on time standing room only..got seated. Then got moved.. rushed for an order..got starter and a bottle of wine before you know it without any table checks or are you ready for your main meals type conversation...here it is ..we are still eating our starters and they are taking the plates away and reorganising the table to fit the mains on. This was the start of it..emptied the old bread bowl into the new one. I told them I was not ready..my wife was still trying to eat her starter as he was pulling the plate away. My friends felt they were forced into starting their mains as they are not wanting to upset anyone. I asked them to take the mains away as we were not ready. They took mine as I had not touched it but refused my friend's as they had literally had a mouthful They had a further 2-3 mouthfuls and could not and did not want to eat anymore. I told them I no longer wanted my mains as they had made the experience an unpleasant one they came back with the bill and said they had deducted the starter and told me to shush..I said this was not good enough and I will not shush..so now they clear the table including the 2 glasses of virtually untouched wine and the bottle they struggled to lift the 3 plates of virtually untouched food and told us to leave..my friend went and paid the bill in which they graciously excepted payment for EVERYTHING including the wine but except the starters....RUDE...

I really don't know where to start ? My wife and I was invited to join friends for dinner at this fabulous food place Anyway we met up , gradually made our way to the restaurant for 8 o'clock, a table for 4 people that we had booked over a week previous. We moved in from sherlock ( good choice) Met by the main waiter..tables being cleaned and trying to sort out who sits where as it was very busy Anyway..we order starters..get them ...very nice too Then we have with no notification ..our mains.. sorry...not ready...his response ...sorry we are busy..we had no table checks and no one asked if we were ready for our mains.. .we were still eating our starter I sent my main back to the kitchen as i needed a break our company had started to eat the mains and the waiter refused to take theres back as they had started to eat...they left a good 2 thirds on each plate the head waiter was now being rude and insisting they had eaten most of it.. he then came back with our bill reducing our bill by taking off the price of the starters ..NOOO....RUDE.. OUT AND OUR RUDE....you came and cleared the table took the glasses and bottle of wine and made everything very uncomfortable. Asking me not to raise my voice when you was trying to make it our fault Our friends still insisted on paying and you graciously...

This was our second visit to Agora, the first time I ordered the chicken and it was an extremely tough texture, it couldn't really be eaten, we decided to give it another go thinking it was possibly a bad batch of meat but the second time was an even worse texture. We notified the lady who was serving us that we were unable to eat the main due to the almost crunchy texture, she told us "yes its probably just full of nerves" 😳(major ick) then she pretty much rolled her eyes before giving us the bill, no offer to remove the uneaten main from the bill or even address what we had said. She was EXTREMELY rude. I will say though that every other dish we had was unbelievably good, so so delicious, we had a lovely little spot over by the grill to which was super cosy. The one main wouldn't be enough to stop us returning but the lady who served us would be. She very reluctantly deducted the chicken kebab off the bill but not without making it known just how peed off she was, major eye rolls and death stares, my husband actually looked up and asked her "what her issue was" because she was very obviously trying to get a reaction and she just walked away, didn't see us off out the restaurant...