The Lord Palmerston - JD Wetherspoon — Restaurant in Portsmouth

🛑 2 reviews 🛑 On the 8th of August 2024, me and a good friend, (who i hadn't seen for a year, because of a serious illness, he had been recovering from. We both attended this weatherspoons pub, for something to eat & a drink & a catch up in this weatherspoons pub in Southsea I wrote a review below, a year or so ago & i then gave this weatherspoons a 4 star then 🌟 On Thursday 8th of August 2024. Me & my friend ordered a meal with a drink.. The meal cost a little over £23 for the both of us, the over tattooed rude young girl, who survived us was in a rush to take our money, while ordering the staff loudly in front of us, her mannerisms & very poor attitude and attention to detail, was very unpleasant and unprofessional to say the least, we ordered "Fish & chips" that took about 25 minutes to turn up. When first seeing the size of the portions of food i was initially shocked to see two "child size portions" of micro fish and chips 🍟. The Garden pees were "Hard like Bullets" & cold, the Chips 🍟 were about 20 chips that were partly cold & the fish was just warm, small & quite tasteless, also unfortunately i found a "Human Grey Hair" in or on my battered fish, the "Tattooed girl, who we had seen & who had taken our order in the first place, at the bar, turned up at out table & i had spoken to her about the situation, to say how upset i was with food & the poor service, i asked why did she give us child portions, (especially as we are adults) "she said that is the correct size, of portions, i said i feel that a extra free portion of chips 🍟 should be given to us as the food is cold & really the size of a oap or child 🧒 portion. Anyway the girl Who served us & was asking if the food was ok, said their was nothing she could do for us both. As she walked off laughing.. After leaving the table, she proceeded to walk over to some young guy who fondolded her in front of a packed restaurant, with children in the pub restaurant and families & kissing her, then they proceeded to get her coat & leave the weatherspoons. A while latter, after me and my friend had drunk our drinks and eat the cold, tastless food we had purchased. I went to the bar to order 2 drinks & spoke to another lady, who said i should not be complaining about her staff member, unfortunately this girl was also tattooed up to the point i couldnt make out if she was speaking to me or the till. A very disappointing time, i will not be wasting my time or money in hear again. 🛑( (what a difference a year makes) ) 🛑

🛑🌟🛑🌟🛑🌟🛑🌟🛑🌟🛑🌟🛑🌟 BELOW IS A REVIEW & PICTURES I TOOK 1 YEAR OR SO A GO. The restaurant & pub area is not how it was when i wrote the pervious review below as i had given 5 stars then, but niw i only give two stars & that is only for the atmosphere in the pub itself ... PLEASE NOTE, thank you. 🛑 🛑🌟🛑🌟🛑🌟🛑🌟🛑🌟🛑🌟🛑

The Food Is excellent, menus are brilliantly prices, the staff are friendly and especially everything is clean, tidy & in ship shape order, you can eat, outside or inside, massive range of alcohol drinks and special beers, some for everyone if your over 21..... Lovely looking venue,, really really tasty food.... Everything is well presented, when there is s lot of people in there is quite a lot of noise, but mostly it's the regulars... Lovely looking flowers hang from the outside & as you woukd expect, there is lots of interesting pictures on the walls, especially as it's a Portsmouth Weather Spoons.... Pictures of famous people, such as Peter Sellers, who was born on the corner of castle Road, (above the Chinese takeaway..) less than 10 minutes walk...

The pub, is well worth a visit.. It has Free cloud WiFi access, multi refill hot drinks, The only draw back is the toilets, mens are quite smelly, the Gents cubicles really need looking after better & sometimes the smell of toilets not being flushed, came make a person really feel sick, (so be careful, to breath through your slight open mouth.. Other than that it could do with toilet Brushes and a air fresheners... Through out....

Hope both...

Took the Mrs n 2 kids here twice in a month..For food.and.quality family time.. and on both occasions: instead of good food n smiles.. We were served some food cold (meant to be hot) some undercooked almost raw chicken..2 different children's meals burnt black ..and then was the 3rd meal for my 8 year old daughter that we were served pink fleshy chicken..and when I complained for the 3 rd time . I was told I know it looks raw but its not.. I asked for a manager explained that a week prior 3 of the 4 meals were cold and when I asked for fresh meals 1 came out 15 min later..thats 30 min after we had ordered and 15 min after we had been given 1 edible meal..and then after another 20 min I told them the evening had been ruined and it was too late now..I was given a partial refund for 3 meals..no discounted drinks or offer of a desert for the kids for instance for all the waiting..and I expressed my absaloute disbelief and discontent and the attitude in regards to the clearly uncooked food.. Now u may think an organisation of this size would now be jumping through hoops in order to try n make sure as a family we left even 1 percent happier.. well think again.. with an attitude of sheer rudeness and only after I had to ask for some kind of compensation apology whatever u may wanna call it.. I was givennthe refund of just 1 of the children's meals..(the I know it looks raw sir but it's not raw chicken).. To say I'm bitterly disappointed is an understatement.. I feel not only on both occasions should we have been offered a full refund drinks included..(4 soft drinks)..but after the second I believe some kind of ..SIR HERES MY NAME ..PLEASE CONTACT ME THE NEXT TIME U N YA FAMILY WANNA EAT OUT AND WE WOULD LOVE TO GET THE CHANCE TO MAKE IT UP TO U ALL..DRINKS FOOD DESERTS FOR THE 4 OF U COMPLETELY ON THE HOUSE ..AND HERES MY PERSONAL GUARANTEE THAT EVERYTHING WILL BE PERFECT.. WE DIDNT EVEN HAVE SOMEONE COME OVER TO THE TABLE AND SAY SORRY..I HAD TO REPEATEDLY GO UP TO THE COUNTER TO GET ANY KIND OF HELP.. We will NEVER EVER EAT AT ANOTHER WEATHERSPOONS...

Edit: Unfortunately, I have to completely change this review after tonight's experience.

A fierce Wetherspoons lover here, that's not gonna change, but - tonight's experience at the Lord Palmerston in Southsea was truly atrocious. Firstly, the cheese melt gourmet burger war available on the app, but my hubby wanted to pay with a card he hadn't saved in his phone so he went to the bar only to be told that burger was out. He came back to the table and asked what I wanted instead, so I said I'll just have the American cheeseburger (which is advertised as 2x 3 oz patties, gherkins, onions etc), a side salad and an extra order of chips with the spicy seasoning. What we got was: a plain single patty cheeseburger with absolutely no toppings whatsoever, a bowl of half-raw chips with no seasoning ("oh yeah they don't do that anymore either"), and the side salad had EXACTLY 3 cucumber slices, 1 center tomato slice and 5 salad leaves in it. I asked to speak to the manager of course, a tall bald guy came to the table "What's up?", I told him everything that was going on and stated that it was a catastrophe, he said "sorry about that" and went on his way. Shocking and so NOT what we're used to from Wetherspoons in general and this pub in particular.

Initial review: Very nice Wetherspoons, might come here more often if moving...