Booked for a friends reunion, we were sat down for our booking at 7pm for food. We didnāt have much acknowledgement or welcome, our food and drink order didnāt get taken until around 8pm! Then it got to 8:45pm and we hadnāt had our food delivered yet! When we asked about if our starters were going to be ready soon, the waitress said the ticket hadnāt gone through!! Our starters finally got brought to the table at around 9pm (2 hours after being seated)!!. The mains didnāt come out until around 9:35pm and to top it off, the pizza dough was raw! On a positive note the food was recooked but it was almost 10pm by the time we ate!
We didnāt get much of an acknowledgement for the delays or inconvenience of the evening service and only got a half hearted apology during the meal that didnāt feel very serious. It was only at the end we had a more personal apology and a big discount off the bill which we were grateful for.
A real shame as I have eaten here before and had a wonderful experience and was excited to return for another meal. But sadly on this occasion I felt the service was abysmal and the food not up to scratch at all. Will sadly not be coming back again and wouldnāt...
Ā Ā Ā Read moreLively atmosphere and clearly had a buzz about it. Extensive Italian wine list. Sadly it falls short as anything more than a bar.
Appreciate there were a number of large groups in which always delay things ā unfortunately just felt the service was really poor for the most part. Rushed to a table, no information on how things run (ie wine flights, sharing boards etc) and then struggle to get someone to take our order. Other than who I assumed to be the GM who was clearly having to pull most of the weight, and was genuinely helpful, noticed every other server was inattentive and just sloppy overall (even seeing one drink from a bottle that had been left by a patron)
The food was very lacklustre; really feel they would benefit on cutting the menu in half and focusing on the few good dishes that we had ā the carpaccio was a positive.
Overall would return for a drink, but sadly nothing...
Ā Ā Ā Read moreāø»
Vino Vito ā A Truly Special Italian Gem
We came to Vino Vito for a wedding celebration, and what a beautiful experience it was from start to finish. From the moment we arrived, we were welcomed with warmth and genuine hospitality, setting the tone for a truly memorable day.
The setting was elegant yet relaxed, and the transition into the restaurant was seamless. The food was absolutely delicious ā every dish was thoughtfully prepared, beautifully presented, and bursting with authentic Italian flavours. You could really taste the care and passion that went into each course.
The service throughout was exceptional ā attentive, friendly, and perfectly timed. The team at Vino Vito made the whole event feel special and effortless.
A perfect setting, wonderful food, and outstanding hospitality ā Vino Vito is a place weāll remember fondly and canāt wait to return to. Highly...
Ā Ā Ā Read more