No.1 Pizza — Restaurant in Sandwell

DO NOT EAT FROM HERE..I ordered food waited 30 -40mins as the driver waited outside my flat for 10 mins, i have disabled family members and could not go to the bottom floor and the driver made this an issue,when the food arrived i opend the box to realise the food had been dropped on the floor as it was a complete mess when i opened the box, the driver said ive only been in the company 2 days which has nothing to do with food being dropped and good customer service ? When i refused to pay and returned the box the delivery man was rude and could not wait to run off, when i called No1 pizza they were rude and pretty much made us out to be liers. Bad customer service , rude to customers and fabricate lies to save their drivers backs ....i recommend Rose pizza west Bromwich hih street better food better service...

AVOID!!! HORRENDOUS CUSTOMER SERVICE!!!

0 STAR - Attempted a collection order over the phone:

The manager/staff can hardly understand English and got angry at me; because they could not understand a simple request. I asked for Pepperoni to be added and the guy kept repeating Pineapple back to me... really?!... I cancelled that request and asked for the total... the guy kept mumbling back to me and when I advised him that I can not understand what he is saying; he started shouting at me (he was muttering “I am calculating it”) and then shouted “do you want to cancel?” Therefore I decided to cancel my order by terminating the call.

If you want to be abused while placing your order - These are the...

Really disappointed last night That guy ( don't know name)who took order over phone...( What we ordered we get totally different food & whn we go to collect pizza ... asking him about he no listen We saying may we hav misunderstanding over fon & now can do correct ..... he charge £14 for 16 " pizza which normally starts with £9 ( fine with add more money for each topping He just start aggressive talking & whn we ask him make sure comform correctly what customer ordered.. Than he said don't come or order again here Its really surprised us Thr all staff gd but don't know whr that guy come from who no hav manners & customer...