Batchen Street Coffee — Restaurant in Scotland

We were on holiday in the area and around 2pm I looked up cafés nearby and this one came up with great reviews so we decided to give it a go.

Walked in at 2:15 and waited politely at the entrance. There was only one table of customers inside so I asked the gentleman behind the counter if they were still serving. His response was a very curt “no” with no further explanation.

Online it clearly says they’re open until 3pm so we were a bit taken aback by the abruptness. I later checked the reviews more carefully and realised quite a few people had mentioned the same attitude. A shame I didn’t spot that earlier really

We ended up going to The Ditsy Teacup instead and what a difference. Warm friendly service and we were happily tucking into lovely paninis by 2:40 according to my phone photos.

Won’t be returning here but at least we found a new favourite elsewhere

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Reply to the owner:

Thank you for your response. I understand that kitchens have closing times, and that is completely reasonable. However, when my child and I arrived, we were simply told “we don’t serve food” with no further explanation or offer of drinks or cakes. I said “okay, thank you” and we left.

The interaction felt a little abrupt and didn’t quite feel very welcoming. Maybe he assumed I wouldn’t understand, which is a shame. Both my child and I noticed this and were a bit disappointed.

Fortunately, we found a lovely café nearby and enjoyed the rest of our afternoon. I hope future guests have a warmer experience at your place.

I appreciate you taking the time to reply. I will leave it here and hope this feedback helps improve things...

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