I have been coming here since 2015 and have never had many significant problems with staff or punters, but over the years the quality of the venue has rapidly decreased. The upstairs bar needs major space alterations in order to move around. The bar is very cramped and is the first reason I rarely visit any more.
On a more serious note, I recommend more better vetting of security staff. Other than Alan who is a great dude, management's choice of security is shocking, if not worrying. On this particular instance (which prompted me to write a review) I had just arrived, and hadn't even ordered a drink, before a white spectacled security guard approached me and asked me to step outside. I was in dispute of what it was that I had done wrong until eventually he made the decision to manhandle me, throttling my neck so as to cut off my windpipe so I couldn't breath while I shouted for Alan. My friend was beside me and as far as I can remember beckoned Alan over who thankfully intervened and ordered the man to get off me. It was not a great start nor ending to my evening.
This is just one of a number of clashes I've had with security who can be very toxic, misogynistic and all round bullies. I think the problems start when senior management are out of sight so security can get off on their power trip. I hate to say this but there have been cases where bar staff have also been complicit in bullying.
I rarely, if ever visit Max's Bar or La Cheetah these days due to the traumatic experiences I've had in the past. The venue needs serious reforms and I have been saying that for...
Read moreMy family and I have visited this place for years. Staff are and have always been incredibly amazing, kind, easy-going and extremely welcoming. Our last visit to Max's Bar & Grill, staff service once did not disappoint us. However, the only thing I can't understand is why the change in the menu leads to an obnoxious and limited variety of choice? Literally, the no one can't have a different meal other than.. fried chicken? Fired chicken wings, fried chicken burgers.. and that's it? I mean, nothing against chicken, and I am a great fan of burgers... but like, whoever is responsible for the menu, do they have anything against beef, pork and fish? Seems like there was a change in the management. I accept the change in the concept of the restaurant (or bar in this case), and the increase in prices, that is fine! But limiting the choices to solely fried chicken, what the hell? L0L By the way, I miss the pizzas they used to serve here. I understand that they were extremely non-profitable (charging around £7 for 2 pizzas), but at that point, I am sure that me and many other customers would be okay with a price increase, even if it was significant, as the pizzas were really, really good! Again, I can't be grateful enough to staff, they are always so kind! Not coming back (for meals at least) though, until the menu is changed to something with a wider...
Read moreFor me this place was a solid 5. Now a shaky 3 stars overall for the following....
OK, I haven't eaten the food since the Mcfly's takeover (their words not mine) (it may be the best fried chicken in the city / country / world) but to take a wide, eclectic menu (maybe being a bit over enthusiastic but it had more than a variation on one food) and turn it into a fried chicken joint has to be questionable. Vegetarian and don't just want fries? Walk on by.
For me this place was a solid 5. Now a shaky 3 (probably 2) stars overall for the following....
A "please wait to be seated" sign in the old Rock Garden almost made me break my 30 year vow of silence with a rant about my juniper bushes but the barman assured me walkins could just... Walk in.
Nonetheless, converting a toolshop to a place that only sells spanners (albeit the best spanners in the city / country / world) is still, in my book, a terribly backward step.
Sadly / happily (take your pick) the bar was quiet on a six pm sunny evening and nobody (sorry looked round - one guy who may be staff by his conversation with his waitress) was eating.
There is still time to change tack before it drags the bar down. McFly may pay a rent but my days of paying for beer while eating is gone for a while and walk in with family and friends is just not...
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