Glasgow, Scotland I had the displeasure of finding this bar last night which looked lovely from the outside and to be fair is equally lovely on the inside. As there were no seats available in the main bar i wandered through to the two story side bar "The Wine Bar" I was later informed denoted by a piece of A4 paper i hadnt even noticed in my quest for a seat and don't see what difference it makes anyway! The 'Wine Bar ' was half empty in fact more than half empty and I plonked myself down awaiting my gin (the horror! imagine it not being wine... ) I was then told by a humourless waiter with the empathy of Fred West that I couldn't sit in the half empty 'Wine Bar' because I wasn't drinking wine (who cares,fair enough if it had been busy!) and that I'd need to go back next door. I explained politely there were no seats hence why I was there and was told I'd have to sit upstairs (which is also part of the 'Wine Bar'??) I felt like a two year old that had been put on the naughty step and if my friend hadn't already purchased my gin I'd have left in a big huffy puffy. Any bar that's so far up itself is not my kind of place and I shall neither be returning nor recommending anyone else to do so. Yours,...
Read moreVisited tonight(10/2/23),and specifically asked if the non alcoholic lager was indeed a lager? It wasn’t! It was cloudy,ale,roasted hop based beer,certainly not lager!! When I brought this to the attention of the bar manager,(the very fragrant kirstie,who wouldn’t divulge her surname! Obviously aware,I’m with the CIA!!!)no refund was offered,and I was told it was common practise not to offer a refund for any customer who doesn’t like their drink!! Having worked in many bars,and lived in glasgow for 30 years,I’ve never experienced such bad service!!!! The barman with the beard/piercings/tattoos etc,trying to be achingly cool and instead looking like Elmer Fudd tried to explain in smarmy detail about how the unwanted drink is brewed,but still no refund offered!! These people have disappeared so far up their own arse,they’ve completely forgotten the customer is always right!! Give this place a miss,there’s always...
Read moreWent in with friends on Sat and the vest-wearing barman came over to us and in a very loud voice said "you will not be served, go elsewhere". We had just walked in. There was no explanation. For whatever reason this was, pls treat people with respect, we hadn't done anything to merit that reception. Not even spoken. There are ways of speaking. It was loud enough for people to look over, it was humiliating. We left utterly confuzzled. Some basic training in social skills would be appropriate and helpful in not just dealing with people in work environment but beneficial in day-to-day life of said barman. Despite this, it's always been one of my fav bars in Glasgow and hope this was a one-off. Still none the wiser regards to what we did to deserve the bellowing esp as were fine going to one of the more salubrious bars after....
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