Mr Wilson's — Restaurant in Sheffield

26/08/2023 we came for brunch £30pp…

Front of house - this woman in the orange trousers was more obsessed with how she looked instead of caring for the customers was the most rude & unprofessional person I’ve ever come across in hospitality. She will be losing this place a lot of custom if she continues with her bad mind attitude towards people.

I said that the French toast tasted of eggy bread and had no taste of cinnamon, was soggy and simply was not nice. Her response was “well, I’ve tried it many times and it was very nice actually and that’s what French toast looks and tastes like” then proceeded to pull a face like I was stupid and did not know what French toast tastes and looks like… ???? She didn’t asked if we wanted a new one, wanted something else instead so we asked for a bowel of chips to compensate for the French toast she had to ask her manager for this but really you’d just take it upon yourself to ensure the party was having a good time and give them a bowl of chips that are about £3 in comparison to the cost of the French toast it’s the least she could have done.

We ordered drinks when we arrived they took at least 20-30 mins to come the first time they apologised, the second time the waitress was more than happy to extend the table time from 6:15 to 6:45 which we really appreciated. The front of house woman then came over at 6:10 and said “we need this table back in 5 and you need to move as we have an event on in 5 mins” the waitress overheard and was really nice and said to the front of house “I’ve extended the table to 6:45 due to the delay of drinks” wellllll… the front of house kicked up a fuss took the poor waitress to the side proceeded to have an issue with her extending the table and told her off in front of us again… VERY UNPROFESSIONAL!!! The front of house woman came back over and said “you have the table till 6:45” and again pulled a face at us as though she was annoyed at us for her bad customer service skills.

We ordered more drinks and they again took forever, I told the front of house woman that we’ve again been waiting ages and the table is almost up and we’ve had 3 drinks rounds in the space of 2 hours she AGAIN pulled a face and said there’s a drinks delay sorry? And that was it.

A woman came over to collect our empty glasses and asked how our time here has been. I told her it was awful the drinks are slow and your front of house woman is rude and is making comments and pulling faces that are not needed. She apologised and took the front of house woman into the back for a word straight away to which when she returned she gave us no eye contact, asked how everything was or if we needed any more drinks as time was almost up (KEEP IN MIND THE FRONT OF HOUSE STAND WHERE SHE WAS STOOD WAS BANG NEXT TO OUR TABLE) I think she wants to be a manager or think she’s higher up than she actually is because she will make it nowhere with attitude like that.

The waitress was the most attentive, understanding person all night and she needs a pay rise for being understanding, knowing how to keep your custom happy without having to rely with the manager ever 2 seconds and for having to put up with the woman on front of house. This certain waitress constantly checked on us! The waitresses here are doing their best and there was another lady and man that saw to our table and tried there best to give us the money worth of drinks with the short time we had left.

The front of house needs training on how to deal with requests, issues and delays and needs more manners in general.cannot explain how rude she was!!!!!!!!!

I’d give this place 1 star out of 5 but due to the lovely waitress who was trying her best I’d give it a 2. Also the manager throughout all this...

Our Company booked Mr Wilson's for our Christmas Party, paying for what was described as the premium festive menu, but it couldn't have been further from the truth, but we'll get to the food shortly.

on arrival, the room was not set-up, no tables set up, no Christmas decorations, hardly and staff and no one to greet our staff. The room was freezing cold, guests had to sit with coats on all evening, and by the time food arrived, tables were still not set up for eating.

Starters, what was described as a Salmon and prawn souffle, turned out to be a prawn cocktail with a piece of smoked salmon on the side, the soup option transpired to be tinned tomato soup with a swirl of cream and no bread roll (which again was advertised). To make matters worse, by the time the staff decided to provide spoons for the soup, the once tepid soup was now cold.

Then came the haphazard main course, again served with no cutlery, a festive main one what appeared to be served on a 6 inch side plate. And here goes, under-cooked frozen roast potatoes, cold frozen Yorkshire Puddings and pre-made stuffing balls, the smallest piece of turkey breast and the cherry on top was the tinned veg! But gravy, was there any? you'd need to check plate by plate, some yes some no, and when we asked for more it came out in a bowl!! How do you pour gravy from a bowl without getting it everywhere???

And them came dessert.....nothing that was on the menu, but a plate of stale pasties and cakes to share a cross each table, no side plates or bowls or napkins, but only cocktail sticks to pick them up!!! How on earth can someone think it acceptable to serve food like this????

For a meal close to £40 a head was an absolute disgrace, this type of inedible trash would make school dinners seem like fine dining (apologies for having to compare to school dinners).

To make matters worse, the management of this establishment (restaurant is not appropriate) have ignore complaints and don't seem to care that they don't deliver what they charge for.

Anyone looking for a venue in Sheffield for mass hospitality catering should avoid this place, if this was the only place to eat, i'd rather go hungry.

Mr Wilson's you should be ashamed of yourselves, but unfortunately you've just stuck your head in the sand and...

A weekend-only cocktail bar featuring live music performances, based on West Street in Sheffield has a new Bottomless Brunch menu including new food options AND some lush new cocktails. AVAILABLE now until mid November.

🎉🥂🍔THE DEETS🍻🥗🍹

Every Friday 6pm-9:30pm & Saturday 12pm-9:30pm

£35pp 90 minutes, one course & bottomless drinks

Glass of Prosecco on arrival

Upgrade the drinks menu for +£10pp

Upgrade your food to include burger +£4pp and there are extra sides available at an addition too

🍸Drinks include (before upgrade) Prosecco, Amstel, Inch’s, Spirit & mixer, Bellinis and 6 other cocktails including some fabulous newbies such as the Cherry Blossom & Raspberry Refresher 🌯Meals include (before upgrade) Peri Peri Chicken Bowl, BBQ Pork wrap, Fish Sandwich, Feta & Olive Salad or Belgian Waffles

We tried; ⭐️Peri Peri Chicken Bowl🫶🏻 ⭐️Gourmet Steak Burger👌🏼 ⭐️Potato Wedges👍🏼 ⭐️Raspberry Refresher, Cherry Blossom, Life’s a Beach, Strawberry Spritz + Beers, Gin & Prosecco🙌🏼

📝FEEDBACK The staff were really welcoming and informative and they were PROPER on it with drinks service, we had 6 drinks each (although weren't drunk when we left??) The food was decent too, we especially liked the Peri Peri Chicken Bowl. I did feed back that I don’t think the burgers should be an upgrade only, but instead should be on the normal menu, with potentially one or two more meal options and sides to be shown at an added cost? Our visit on a Friday evening at 7pm wasn’t too loud & lively but more sophisticated and a decent start to a Friday evening out, it’d be interesting to see what the Saturdays are like.

Definitely one to try out!

Mr Wilson’s also host a Bottomless Bingo Brunch on every last Sunday of the month for £35pp which includes mixture of music, shots, games and PRIZES! From a line to a full hect day 12pm – Midnight + Sundays Brunch Bookings...