Domino's Pizza - Stroud — Restaurant in Stroud

ordered pizza and it was extreamly late still not arrived two hours after ordering... called the store ..no answer....

an up date on the service the food i ordered was NOT delivered i considder the stroud store as poorly managed i dont know if it under new management but every time i order the service is very late or just not delivered..

ordered again a week later and they called me to say that their ovens were under emergancy repair..and would be here in 15 mins.. 45 mins later no delivery.. still waiting so i called the store they claimed that they would be delivering 15 mins later .. 75 mins later no delivery.. an absolute joke disgusted with the service yet again

ok so called dominos again and they didnt even have my adress ...or forgot or list my delivery they asked my adres again and asked where it was the guy who spoke very little english kept asking where my adress was even tho i stated it 3 times.. and said hes just leaving now... two hours after i ordered online... absolute joke this stroude serve is really...

Joke!! Ordered chocolate orange cookies and had delivered chocolate chip cookies. Rang up to say there had been a mistake and was told “ They’d ran out of chocolate orange cookies and were sending everyone chocolate chip instead” I asked for a refund, as this was not what we ordered. No one had even mentioned that they had to substitute the cookies, they were just hoping to get away with it and keep peoples money by selling an item that they did not order. I have been told that for me to receive a refund, they have to drive from Stroud go Amberley to collect the cookies I did not even order in the first place. Terrible customer service and it makes no business sense, driving 5 miles to collect cookies that can not be resold and incurring additional staff and fuel costs. They’ve messed up, tried to sneakily cover it up - no accountability or apology. Instead they are demanding their cookies back! Staff urgently need training, completely useless and damaging...

ordered online, received one wrong item and another item missing, phoned store who were pretty useless.driver returned with missing item told him about the wrong item, seemed to not want to know but did say sorry and said he would get the store to give me a call back, still waiting on that. Wife had to cook something else after Domino's because of missing items, not the idea of a stress free, convenient meal we had in mind, won't be...