Visited today with my husband and daughter. My husband used to visit there as a child so was looking forward to this visit. Seated quickly, rushed to order, I'd barely taken my coat off. Food was fine, hot, nothing to write home about. Bill replaced a plate as soon as it was empty. My daughter and I needed the toilet so as we got up and asked where it was, a waitress informed us we'd have to use the gents as the ladies had already been cleaned and was closed. I asked my daughter if she could hold it, but said she couldn't. As expected, gents stank of urine, we walked into a urinal and one cubicle. I was very unimpressed that they felt this was appropriate for a child to use. On returning to the restaurant the floor had been mopped so felt uncomfortable walking on their clean floor but no one seemed to want to wait for paying customers to vacate the premises before cleaning up. It seemed we were the inconvenience. Quite annoyed at myself really as I should have to just asked to use the ladies regardless and spoken to the manager if that was an issue but you try to be a good customer and conform. Next time I'd be much bolder if this happened again. But I don't plan on visiting this restaurant again. Definitely no customer service...
Read more5/5 Stars - A Timeless Gem in Swansea!
My daughter and I had a wonderful visit to The Kardomah Restaurant on Wednesday, May 28, 2025, and once again, it did not disappoint!
The customer service was incredibly efficient and friendly, making our experience enjoyable from start to finish.
We thoroughly enjoyed our meals. I had the delicious beef dinner, and my daughter loved her house burger. Both dishes were perfectly cooked, and the portions were generous—excellent value for money!
I've been coming to The Kardomah since I was a child with my family, and it truly is a Swansea institution that has never let me down over the years. The quality and charm remain consistently high.
I highly recommend The Kardomah to anyone seeking fantastic food, great service, and a truly classic dining experience in Swansea. It’s a place filled with cherished memories and...
Read moreHonestly I have no idea how this place get such a high rating . I honestly think people who think this is good food must have really really poor taste or growing up in Swansea and never travel or tasted a proper home made food , and just don’t know any better . I lived 14 years in uk and never had more sad roast dinner in my life . The portion was just an absolute a joke it’s probably enough for a 90 years old person or a 1 year old kid . Also I’m pretty sure the chef was hired straight from the prison kitchen . The carrots was boiled from frozen packet for 2 days I think the beef was thinner then a ham slice and a 1 pieace of roast potato with a tiny bit of mash potatoes… Soo disappointing the only good thing about that place it’s a young waitresses which are very lovely and friendly and amazing coffe . I made a pic but not...
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