I've been to Johnny Carino's multiple times. It has never been my favorite but it is the only Italian place in town that I know of that isn't a pizza place. And I do love their bread and oil. Today was the straw that broke the camel's back.

We were seated in a room with an extremely noisy party. We had to shout to hear anything. I understand that happens but they should have seated us somewhere else when they couldn't hear our orders. Our orders were taken at a decent time but our meal took forever, over an hour. But for some strange reason they brought my wife's food out 30 minutes before anyone else. Good thing she ordered salad and didn't have to worry about it getting cold while she waited for the rest of us to get our food. But 3 of us ordered salad. Where were the other 2 salads? Then when the food finally came my dad got his side salad but not his sandwich. The side salad should have been the thing that came out before everything else. I ordered the pecan encrusted salad. It is supposed to have a warm bacon vinegrette but there was no dressing at all. My mom ordered the same thing and it also had no dressing. So we had to wait for a server to come back so we could ask for dressing. But really what we had to do was flag down the hostess to get it because we didn't see our server for most of that hour we waited. The server didn't apologize for the wait or the noise.

I'm not sure if my pecan encrusted chicken was supposed to be cold but it was. In fact I waved down the hostess to ask if it was supposed to be cold. She didn't know but said she would ask. But we never saw her again. And after waiting so long I just imagined it sitting somewhere getting cold. So when we finally did see the server again I returned the salad. To her credit she did ask if I wanted something else but no way was I going to ordered something else. So I didn't even get dinner.

I waited while the rest of the family ate. Then we had to flag down the hostess again to ask for our check. The server did remove my salad from the bill. But no apology or anything.

I've worked in restaurants before. This is a situation I would have asked my manager if I could give a discount or a free dessert or even ask the manager to come out and talk to us. But nothing was done.

Next time I want Italian food I'll travel.