extremely poor customer service and experience!! I came with my partner the day after my 21st birthday to celebrate. we were excited for good food and a cozy environment however almost immediately after entering we were stopped n questioned about age. I showed him my id because I was the only one looking to have a drink/cocktail with my meal. the worker remarked about me being freshly 21 and said he wasn’t sure if they could accept my id and escorted us upstairs to a different upstairs bar to discuss with bartenders as we just stood there being looked over. He finally came back and had said they graciously decided to accept my id but mentioned issue with my eating with my partner for being under drinking age. We would have to eat/ “drink within eyesight of the bar for the remainder of the night”. (mind you, my partner is only 10 days younger than me and would be 21 extremely soon after, but they were treating her as if she was 17. under drinking age and underage are two very different things but they never once asked to see her id or age, just assumed whatever they wanted to about her.) We told him we had no problem abiding by the rules and had no intention of sharing, just wanted to do something nice for my birthday dinner. he said that was great but couldn’t take chances with all their “incidents recently”, which hey has nothing to do with me, but we brushed it off and went to start looking for some food to eat when hardly 5 minutes later we were tracked down by the same employee again who began repeatedly pressuring me. Kept asking if I was going to drink, when I was going to drink n where I would be. I explained that we just wanted to grab food n then we’d head up n see from there. he then stamped my hand and wrote a large ex over my partners. Eventually we got everything and came back to our “designated spot” and I went to check their menu and try a cocktail ( I wasn’t really acknowledged at the bar counter and im quite positive they either extremely watered down or entirely excluded any alcohol from my drink) but I could finally sit down with everything to eat. Which I’ll credit the actual restaurant food quality was amazing! However what i didn’t realize was now we would be hovered over the remainder of the evening, having the bartender who served me and another bar-back making rounds by our table every few minutes. It genuinely felt like we were in a prison facility the whole night. I understand policy, I understand liquor licenses but genuinely we felt really targeted at this establishment. I saw no one else attending experience this treatment and it just made us feel in the wrong when we hadn’t done anything. I am not a child and if I say im willing to follow rules that should be it. I didn’t need to be babysat and followed around the entire premises the whole night. and if they had just stated it right away as a policy I would’ve felt much better, its the fact that they seemed to make up things in an accusatory way and cornered us multiple times to keep adding onto it. I ordered one small cocktail and closed the tab there because drinking was not my sole focus of the night, just thought it would be a sweet birthday treat alongside dinner, so to be made uncomfortable the whole night over it is kind of ridiculous. We left feeling really worn down n defeated. I don’t think I’d ever want to go back or recommend it to any friends. If you’re looking to go and either under drinking age or look less than 30, dont bother. Staff is NOT welcoming to new people and the rude environment isn’t...
Read moreUpon my recent visit to Green Jeans Food Hall in Albuquerque, I was instantly captivated by its vibrant and welcoming atmosphere. The modern, yet rustic decor creates a cozy ambiance that’s perfect for a casual lunch or a fun evening out. One of the hall’s standout features is its incredible variety of food options. From artisanal pizzas to gourmet tacos, and even vegan treats, Green Jeans caters to all taste buds and dietary preferences.
I was particularly impressed with the quality of the food. Every dish I tried was fresh, bursting with flavors, and beautifully presented. The vendors clearly prioritize quality, using local and fresh ingredients. As someone who appreciates good food, this was a huge plus.
Service at Green Jeans is another aspect worth mentioning. Despite the bustling environment, the staff at various stalls were friendly, knowledgeable, and quick to serve. This efficient service ensures that even during peak hours, you’re not waiting long for your meal.
When it comes to pricing, I found it quite reasonable. Considering the quality and portion sizes of the meals, I felt I got good value for my money. The food hall also scores high on cleanliness and hygiene, with well-maintained dining areas and restrooms.
A unique feature of Green Jeans is its community-oriented spirit. It’s not just about great food; it’s about experiencing the local culture and connecting with people. Whether it’s a live music event or a local craft fair, there’s always something happening that adds to the lively atmosphere.
In conclusion, my experience at Green Jeans Food Hall was delightful. It’s a place I would highly recommend to anyone looking for a variety of high-quality food options in a relaxed and friendly setting. It’s definitely on my list for a...
Read moreMy wife and I recently moved closer to Green Jeans and decided to ride our bikes there because we like to support local businesses and we had many positive experiences there before. But we may never return again. When we arrived we circled the entire building and could not find bike racks anywhere. Did I mention that this is literally RIGHT NEXT TO A PAVED BIKE PATH. There was however a bicycle repair station which was strange for a place that has zero bike parking.
We asked some staff inside and they also said they didn't know where we should park our bikes. I refuse to spend money at places that don't have bicycle parking, because this is 2024 not 1982, and like I said a paved bike path is just a few feet away -- so we rode over to Winrock and had dinner at Gimani Pizza instead (so yummy).
This is all very disappointing, because I had heard that the original Green Jeans developer Roy was into biking. But he sold to a Texas real estate firm a year ago, so I don't know if there was bike parking and it was removed by the new owner or what. But I don't have much hope that a corporation in another state will care to install bike racks, so we may never go back. There are too many other restaurants and breweries along the bike paths that do have bike parking and support people of all ages and abilities no matter if they arrive on foot, bus, wheelchair, or bicycle.
I tried emailing GJ to see if they would address this, but after 5 days...
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