Pho Kup — Restaurant in Albuquerque

Called ahead to ask if the establishment was open due to the holidays. The lady was abrupt and said they were open but plan to close early, I called at 5 and they closed at 6pm. When I showed up the register lady who took our order gave an idgaf attitude when taking our order, like she was annoyed we showed up. We ordered our food and we're given a pager to notify us when our food was ready. The pager failed to go off and when I went in they weren't helpful about the pager. I walked out with my food to eat on the patio where I was sitting while waiting and overheard the register lady say she was just going to let it sit there. I thought how rude and unaccommodating. The noodles were not fully cooked but we're still edible and tasty with the added ingredients. My daughter had a bowl as well and my baby girl who is 2 enjoyed the kids sized or mini sized pho kup portion serving. My Mr ordered the beef sandwich which was a bit dry but the added sauces and seasonings made it better, I ended up sharing my pho because the beef sandwich wasn't filling enough. There were no egg rolls as well which was disappointing. My favorite memory about this experience was the atmosphere and the fireplace seating which we very...

Today I experienced by far the worst interaction with Leah at Pho Kup. When I attempted to order food, I was repeatedly asked in an offensive manner “how are you” more than five times. When I did not want to answer and rather just order, Leah wasn’t happy with that response and further attempted to justify that this was her job? I believe her job is to take an order and not shove the same question down my throat. As an employee and food service worker, it is her best knowledge to start to read the room from this point forward as I felt disrespected and forced. As she continued to escalate the situation by refusing service until I further talked to her manager. This is not the first time i’ve felt disrespected by Leah and feel this is not how you handle a situation. This was simply immature on her part as she smirked during this exchange. Management needs to step up and address situations on a bias account because the “Manager” saying she knows this individual “personally” makes absolutely no difference. Take a...

The food was amazing. I loved the fact that they had smoked beef brisket in the pho! Unfortunately, I did not get my Raw Beef. There was only 1 sliced of smoked beef brisket and 3 beef meat balls that were sliced into small portions. It is a decent bowl of Pho. I had ordered the large bowl with Thin pho noodle (original pho noodles), raw beef, beef brisket, beef meatballs, spicy beef lemongrass broth (spicy level is a 2), basil, cilantro, green onions, onions, oyster sauce, and Sriracha. Drinks was Roast Coconut, which is hardly seen at many Asian Restaurants, and this is the first! I had the New Mexico Eggroll, which had Mac&Cheese with the Green Chili. It was a good and interesting taste of New Mexician twist to an Eggroll. Overall, I enjoyed the meal, just wished the meat wasn't lacking and missed. But the smoked brisket was AMAZING in the broth, and then again, there was too...