I had gone to Napoli Coffee years and years ago (2003 I think was the year) and friends and I were treated badly by the previous owner (some old bald guy). However, years later after moving to California and moving back to New Mexico I was asked by the new owner to take down my bad reivew on yelp. I did so and visited the new Napoli with the new owner.
The new owner and staff are very nice and respectful. It is a very bright and new vibe there. I usually get an iced americano there which is pretty good. They had some issues with their lids for a little while, but it was dealt with. I'm sad they don't use a frequent user/free drink card anymore, but maybe they have their legitimate reasons. Great decor inside and places to sit. Bathrooms very clean. Prices are reasonable. A great local business. 4.1.17 - Just a thought, they should stay open just one hour later on Saturdays and Sundays. There are plenty of customers it appears. I know any business wants to keep it's employee costs low, but it seems like it would benefit. Just my 2 cents. 7.21.17- I'm lowering it to 4 stars. I get frustrated with them closing super early on fringe holidays just because and the internet being a...
Read moreI went in on Friday last week before taking my kid shopping. I asked for a vanilla iced breve but with ice on the side since last time I got one here with ice, I got two sips of coffee and the drink was finished because it was all ice and maybe 6oz of coffee for a 16oz. This time, the lady that made my coffee only filled it up 3/4 of the way and gave me a tiny child size cup of ice on the side that wasn't even enough to fill my drink. So they jipped me out of a drink (and it wasn't even good) and charged me almost $8 for it!!! I was actually going to go to Starbucks but wanted to support local. I'm very disappointed that I wasted my money at this place instead of Starbucks. Next time I won't hesitate and just stay with a big franchise where they give you what you want. I've brought a lot of clients and spent a lot of money here but their prices are getting ridiculous and the lady giving me my drink was kinda rude. So unfortunately, I'll be looking for a new place to take my clients to because this place is no longer the place I used to love.
Attached is the picture I got from Starbucks a couple days before going to Napoli. Now this is how it's...
Read moreLocal place with fantastic coffee, tasty baked goods, A small but yummy selection of savory food items, free wi-fi and a great service attitude. Large cafe w/loads of tables, comfortable environment. Napoli Coffee works for work and Social appointments, and the high open ceiling provides for good ventilation in this Covid /waning Covid world… Great space!
One note, a Patio: They have a few outdoor tables but not anything you could really call a “Patio”. Unfortunately the patio space faces Menaul, which is less than ideal. It would be great if they developed a bit of a patio around their east side. There’s plenty of parking in the giant adjoining parking lot, so if they could work with the development to move their patio away from Menaul… that would really enhance the patio experience and make a Napoli coffee and all season / all...
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