Starbucks — Restaurant in Albuquerque

I came in to Starbucks to work, running late because of traffic and trying to start a major work meeting in 3 minutes. There was a long line, so I sat down, got my computer and meeting set up, and placed a mobile order. A worker came over and told me I had to order and couldn't just sit--I told her I placed a mobile order. Instead of saying awesome, thanks, whatever, she was rude. I told her I could not keep talking because I was running a major meeting, and she walked off. I watched my drink sit on the counter, but I couldn't grab it because I was running this major meeting. She came back later and insisted I needed to order--I pointed out my order had been sitting on the counter and then was thrown away by someone. Instead of saying awesome, thanks, or even oh no, sorry about your drink, let me get you a new one, she said she needed my name to confirm I wasn't lying.

I get it. You have a job. But I was also a partner for years, and I spend a ton of time and money in various stores, especially tipping your workers. Sucks that management is either putting your partners in a position where they have to be rude, or not giving them the training to just act like humans and treat the customers like humans. Sounds like you need a training day...

This is the only Starbucks we'll go to. The Starbucks on Southern and Unser has THE BEST morning crew. I know they won't burn my coffee, and they are always amazing. They are the coolest crew. I can't say enough about how they've made me smile, encouraged me, and made the best coffee to get me through some days. I think they know by now when I order 5 shots, I have a day coming up.

The afternoon crew, needs some work though. They never acknowledge when customers come in. I stood by the cash register to buy a cup and they never came over. We grabbed our drinks and left without a single word exchanged. (It wasn't busy)

This is my starbucks, and the morning crew is amazing. I'll keep coming here no matter what, but just so y'all know, (ahem, managers) your morning crew at this location deserves a raise. They are the...

I just wanted to leave a good review for all of the excellent employees that work at this Starbucks. Today my girlfriend and I went to the starbucks off of McMahon and they were terrible. Bad customer service, were very rude, and made our drink terrible twice in a row. We decided to come here to the Starbucks on Alameda and they were super kind. They remade our drink for free and the lady running the drive through, her name I think was Vivian, was super nice and understanding and asked us to try the drink there to make sure it was perfect, and if it wasn't I'm sure she would have had no problem remaking it. Excellent customer service from Vivian and everyone else at this Starbucks. I highly recommend this Starbucks to anyone looking for a good drink and excellent...