Decided to pick a new place to do a birthday celebration for a friend. The overall experience was very poor from start to finish. Made reservations on-line for 10. When we arrived they couldn't accommodate the seating for us because there was a private party going on. We managed to find a seating area in doors and we all squeezed in a little area and some had to stand for about an hour and half until the patio opened up. The manager came over to apologize and would send complimentary drinks....that never happened. Our waitress Phonemay seemed to be in a rush every time she would come take someones drink order. Brought a glass of wine to one person that was not ordered. She took one couples credit card to pay for their drinks. One of the other couple paid with credit card at the bar for first round of drinks for him and his wife. We all had to chase Phonemay down to pay for our tabs at the end of the night. She failed to tell each of us that there was a 18% service fee added on each of our bills. We all tipped her well which she did not deserve after seeing that there was a service charge added to each bill. I feel she took advantage of the situation and made out like a bandit by over charging the last person that needed to close out his bill. A total of $1000 spent between 10 of us and we only had appetizers & cocktails and one round of shots for the birthday girl. After discussing with all the friends we felt we were over charged, so we went back on Sunday to talk to the manager "Chris" and he was on break and would not be back for an hour. Left a copy of my receipt and my phone number and have yet to hear from him. By the looks of reading other reviews this place is very...
   Read moreThis rooftop bar positions itself as the latest contender in Albuquerqueâs growing nightlife scene, offering the tried-and-true formula: elevate the venue, and the views will do the rest. To no oneâs surprise, the vistas from this new spot are spectacularâbathed in New Mexicoâs signature sunsets, with the Sandias framing the horizon like a postcard. If nothing else, itâs an ideal setting to impress out-of-towners or snap that obligatory sunset cocktail photo.
However, the menuâletâs just sayâis unapologetically ambitious in pricing. From cocktails to appetizers, everything feels like itâs reaching a bit too far for what it delivers. Make no mistake: youâre not paying for the quality or creativity of the fare, but for the privilege of being perched atop the city. While the drinks are pleasant enough and the food serviceably decent, they donât quite justify the premium, even by rooftop standards.
The staff, to their credit, are attentive and brisk, ensuring drinks arrive promptly and with a smile. Thereâs no hint of pretension here, which makes the experience pleasant, but the charm of good service can only go so far. Despite the pleasant atmosphere and efficient team, the venue feels like a noveltyâperfect for a one-time visit but lacking the substance needed to become a staple for the local crowd.
In short, while itâs a lovely place to stop by if youâre looking for a rooftop view in Albuquerque, I wouldnât bank on it becoming a go-to destination for seasoned locals. It checks the right boxes for ambiance, but the overall experience feels more like a transient fling than a lasting...
   Read moreUpon arrival (745pm) for an 8pm reservation, we was informed there weren't any of the requested seats available (okay it happens). We them sat for 15 minutes while multiple servers including our direct server (Phomaney) kept walking by, until i finally spoke to someone, then she came and took our order. From there (8pm) we brought our mocktails relatively quick, but we didn't receive our food until 8:21pm. The table behind us was sat and receive their food ahead of us by the same server. She even stopped at our table twice before realizing we haven't received our food. My flatbread BBQ pork was cold, and my fiancÊ food was wrong twice. She's a Vegan, requested for no chicken nor cheese on the Harvest Bowl, the first time it brought out was with chicken, the second time was cheese on top. Chef Charles Rex personally brought out the correct orders. (Charles Rex honestly saved the birthday celebration to whatever I could've salvage from it.) Our server didn't over to get us a refill on mocktails nor offer any recommendations to order another drink while waiting for remaking of out food or to get even more sales. For a first time experience there, upsetting completely. I had on a white and red floral jacket picture attached for reference if you want to review your camera footage on the complete timed dinner.
I'd gladly change the review if someone from management reaches out to me but it...
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