Jersey Mike's Subs — Restaurant in Alexandria

The food itself is great, I have no complaints there. However, I do have a complaint regarding the male manager of the store when I came in there this evening at around 8 PM.

There were 2 instances that made the experience awkward, the first is when the cashier was trying to take my payment. The manager immediately told her to ask me if I wanted to sign up for the membership, but he did it in a way that was very patronizing. The cashier was obviously new and she was confused which button to press, but he took over, made no attempts to try to teach her which buttons to press, and did so abruptly.

The second was when he shouted at the person cooking my food, yelling "NO, NO" to him as I think he made a mistake. The cook is probably new, and I, for one, wouldn't like anyone talking to me in that tone, especially as it is just cooking a food, not anything major. You can always start over, and I can always wait.

Overall, his actions towards his employees created a bad vibe and to be honest, if that is the way he talks when customers are there, I can only imagine how he talks/acts when no...

I recently visited Jersey Mike's and I must say, I was extremely disappointed with my experience. The main issue I had was with the bread used for the sandwiches. It was hard and definitely not fresh. It felt like I was biting into a stale piece of bread rather than enjoying a delicious sandwich.

The bread is such an important component of a sandwich, and it can make or break the entire meal. Unfortunately, Jersey Mike's failed in this aspect. The hard bread completely overshadowed the other ingredients and made the sandwich unappetizing.

I understand that not every sandwich shop can have freshly baked bread at all times, but I expected better from a popular chain like Jersey Mike's. It's disappointing to spend money on a sandwich only to be met with such a lackluster experience.

I hope Jersey Mike's takes this feedback seriously and works on improving the quality of their bread. A fresh and soft bread can make a world of difference in the overall taste and enjoyment of a sandwich. Until then, I will be looking for other options that prioritize the quality of their...

Yall. I came in here on a rainy day in a particularly bummed mood about life in general. My kids and I looked homeless as we’ve been bed bound the last few days because of health concerns. Andre, Whitney j, ta'livia and Jenny legitimately made me cry in this car. They made my family the best sandwiches, asked me every step of the way was my sandwich being prepared the way I liked. Treated me and my homeless looking kids with the best customer service I HAVE EVER HAD IN MY 37 years of life. I don’t make it a habit to have me or my kids hug “strangers” but these folk are now family. My son has autism and won’t eat much, but he’ll eat a sub from Jersey mikes. I can tell you one thing, I’ll never visit another Jersey Mikes as long as these employees are at this one. I cannot say enough good things. I know this is a franchise, and I just want to say kudos to the owner for handpicking such a lovely staff. They made us great food, were extremely kind and they even make us laugh....