McDonald's — Restaurant in Allentown

I ordered at the self kiosk. My receipt didn't print out. I informed someone who was giving out the food. Granted she tried to help but after awhile when I made a remark about never going back to that location she said "nobody told you to come here, " and completely ignored me. I even rounded my change 35cents to the Ronald Mcdonald donations. My order was 19$ exactly. My bank statement AUTOMATICALLY took the money out and next to it had mcdonalds F5901(I even asked an employee if that was the store number, and she was clueless) which is how it made it so easy for me to find the exact store on google. I work in foods so I get it. If the paper was easily replaced at the kiosk all the reciepts would quickly print out. It takes less than 1min to replace printer paper and will avoid this from happening not only to me but any future customer. Suddenly my order was apparently "lost" and never came up on the screen which is complete LIES! TECHNICALLY McDonald's stole from me. When it was all said and done EVERY employee ignored me acting like I lied about ordering food. The order I recieved was nothing that I ordered my boyfriend got a meal I don't remember exactly which sandwich it was. I was missing a large coke which was apart of the meal. This was a small problem with a SIMPLE SOLUTION. PRINTER PAPER. When I asked someone to just please give me the large coke she completely ignored me. There also has to DEFINITELY be a way you go into the register or kiosk and print out a summary of the order history/ transactions. The woman who initially was helping me was going up to all the managers making it seem like I was just some crazy person. Management completely ignored me. I want to say I am NOT a karen, but I also work hard for my money. I even asked the one girl if she was able to replace the printer paper she said "ok I will let someone know". Than proceeded to ignore me. I see videos of people going nuts at chain fast food places. I will say I completely understand why. Being under staffed wasn't apart of this problem either. I saw atleast 12 staff members. Better training and simple tasks is a huge part of avoiding problems. Had someone put new paper in the machine the moment it ran out the problem would have been avoided. I'm so mad that I was ignored and beat for my money. This McDonald's locations staff is a joke!! Guess the joke is on me had I flipped I would have been the...

Well first of all on a Wednesday 9/30/15 at prime dinner hours you don't run out of crispy buttermilk chicken sandwiches. When I approached the 2nd drive up window, the you my man working at the window asked if I would like to have grilled sandwich instead of crispy, which is fine, however I said no and he again proceeded to ask and try to sway me towards a grilled sandwich. I again said I ordered crispy and that is what I want, he proceed to ask me to pull over to the reserved 1 spot for the drive thru. I said ok, said it would be a approximate wait of 5 mins. Also while the young man was giving people their food, there was a young African American female standing at windOw texting on her phone. As I was waiting for my meal I had order ( which didn't really care I had to wait), the young man came out and brought part of my meal, aka sandwich and fries.... However he forgot my drink, I had to flag the young man down and ask him about my drink.... He said oh yeah what did you order again I told him a Coke and he goes and gets it and brings it back to me....however it wasn't a Coke, it was a Dr Pepper, no t what I ordered but at this point I was getting fed up if having to wait so I just left. Suggest when people have to wait for the food they ordered, when you are in a hurry, make a line of the orders of people who are waiting and make sure you get everything right before delivering it to them in their car.....never have any problems at any other McDonalds I go to, just seems to be the one on 15th and Tilghman in Allentown Pa. I don't know if it the management or what but things need to be looked at in...

(UPDATE AT BOTTOM) If I could put no star I would. My husband and I went to this mcdonalds at 130 ish waited in line for about 15 mins to order. We ordered our food and went to pay for it. We realised we didnt get our French fries and went back to get them. When we pulled up to the speaker they told us they were closed. We proceeded to tell them that they forgot our fries and they then told us to pull to the second window. We sat at the window for about 10 mins and nobody came we honked the horn and still nobody. We called the store 6 times and they hung up each time. My husband even went to the window and was out there for 5 minutes they saw him and told him to go around so we did and they did nothing but ignore us. This mcdonalds is rude and they RIP you off. Never again are we coming here!!! (UPDATE!!!!) so after 3 years i thought id give this place a try again. I started drinking and decided i wanted some mcdonalds while walking there it started to rain i order at the window because it was almost 2 am so doors were locked the wonderdul lady told me to stand in the front so i didnt get wet. So i did so. There was a old man cleaning the lobby and he kept telling me i couldnt stand there that lobby was closed. I then yelled threw the door the lady told me to stand there. He then started yelling at me. I decided to then ignore him and he then walked away and got the broom. He came over sweeping water out of the lobby and said something but i wasnt listening because i was pissed. But the lady walked up behind him and he stopped talking right away. Honestly this is why i...