THE PASS KITCHEN — Restaurant in Altamonte Springs

Again, I'm here to stand up for the awesome food and reputation of this great kitchen. First of all, this is a "take out" kitchen not to be confused or compared to a "restaurant!" The food is made fresh and at time of order. They are not a fast food place (i.e. McDonald's, etc.). Secondly, some people are complaining about their "tip" input at time of checkout. This is a program that already comes with the "tip request" imbedded into their payment system. Is the same program that every restaurant or food place as well as any other place that provides services to the public like Hair salons, taxis, etc. uses for payment of services provided. HOWEVER, YOU ARE NOT REQUIRED TO LEAVE A TIP!!! I'm sure they are very grateful for any Tips given. They are very honest and trustworthy even if a tip is not given. I'm happy and grateful with their services and food. They have an awesome staff! Definitely a loyal customer to The Pass Kitchen!! ——————-/// I have to disagree with the negative reviews recently posted. I believe this is a campaign against this establishment to cause them to loose their 5-star reviews! These chefs are amazing!! The food is absolutely DELICIOUS and FRESH!! Their food is not Mexican, but Latin fusion flavored food! Be alert and read the menu correctly!!! You will be amazed. The flavors and food are exquisite. Great friendly service. Prices are reasonable. A must try...you won’t be disappointed!! Worth every dollar!! Highly recommend!! My favorite!! PS: Their food is cooked at the moment and as requested. Not fast food, but fresh food! Not pre-cooked. Have been eating from this establishment from the beginning and haven’t been disappointed! They are very accommodating with reasonable notice!! I have been present when Ubereats or DoorDash orders have not been received correctly or picked up on a timely matter and the customers have complaint…driver fault not cook or establishment error!! Be fair and...

I've been ordering food from the Pass Progressive Kitchen for several years now. The food Is Very Good! Probably some of the Best Crunchwrap, Burritos, Tacos, Birria Beef and Consomme, I've Ever Eaten! High Quality Ingredients, for Sure... So, I'd Love to give five star ratings. But I'm tempted to give one star... Because I find it very disappointing that they frequently leave items Off the dish! And/Or, leave the chips and salsa off of the order, when it clearly says they're Included when you place the order. Why? If you don't want to include chips or any other items on the product, take it off the listed menu items for the online ordering system. At least Then, the customer won't feel like they're being Ripped Off, when you leave it off the order... This has happened Not just once, but Every. Frickin'. Time. 🤷‍♀️

And unfortunately, when you go to pick up your order, frequently the person at the counter is quite grouchy 😡 The food is not cheap, there is no table service, you're just grabbing your to-go order and leaving. Maybe the owners and employees are suffering from burnout? 🤔 But guess what, It's NOT enjoyable to pick up your food with someone at the counter who is so incredibly surly. If you really hate working the counter, please Quit your Job, and if you're an owner or family member of the owner, then PLEASE hire someone else to work for you, for the counter service job. It definitely ruins a really good meal to have to encounter unpleasantness, even in the brief moment that it takes to say your name, and be handed a bag of food... I really hope the people in the back preparing all this yummy food, and the chef's cooking All the Yummy food, are not as Unhappy!! If you Are working the pick up counter, Please try to cheer up!! We love your food!! Don't make it...

The name most certainly fits. You should absolutely take a pass on this place. The reviews really had us stoked to try this "new to us" Mexican place, since good Mexican food is so hard to find east of the Mississippi. SO disappointing! The Pass Kitchen is strictly carry-out, but that's not a big deal. I got the Chicken Tinga Bowl, my BF got a burrito and we also got chicken and beef empanadas. The empanadas were mediocre, at best. His burrito was dry and flavorless, like they forgot to season the meat. My tinga was extremely oily and the rice was 3 balls of sticky rice. Don't get me wrong. I love sticky rice but that's Asian, not Mexican. It also came with some tortillas which were terrible. Dense, chewy and off tasting. I took one bite and tossed those. Still hopeful, I combined the ingredients to make an extremely bland "bowl" of rice, black beans and chicken tinga. Once I added the garlic sauce, the flavor was kicked up 1000%! That garlic sauce was literally the BEST part of the meal. They should bottle and sell the garlic sauce. Within 15 mins of finishing my meal, my stomach started rumbling and I spent the better part of the next 45 minutes on the toilet, nearly passing out as my body tried to expel the toxins from both ends. I can get that treatment from Taco Bell for a hell of a lot less money. (Over $30!!) Zero stars for the food. I would not even recommend this place to a person I that don't like. The employees were nice and the garlic sauce was a 5 out of 5, but I wouldn't risk my life to try it again. Definitely pass up The...